Medicaid and CHIP Financial (MACFIN)

The Center for Medicare and Medicaid Services (CMS) is seeking comprehensive IT support services for the Medicaid and CHIP Financial (MACFin) system. The purpose of this acquisition is to design, develop, and implement products that support adjudication and data collection for state Medicaid and CHIP financial programs. CMS also requires ongoing maintenance and operation support for MACFin and the associated legacy system, Medicaid and CHIP Budget and Expenditure (MBES/CBES). The timeframe of the acquisition is from August 29, 2022, to August 28, 2027, with multiple option periods. The place of performance will be determined by CMS. The contractor must have expertise in policy, requirements, and technical knowledge to complete the migration to MACFin while continuously enhancing the existing products.

The primary objectives of MACFin include ongoing operations and maintenance support for MACFin and MBES/CBES, enhancement of MBES/CBES until all functionality is migrated to MACFin, continuous development of MACFin based on product owner priorities, and continuous improvement of service design for Medicaid & CHIP financial operations. The contractor must also comply with various federal regulations related to grants management, financial reporting, auditing, and accessibility.

The contract performance objectives include retiring legacy systems efficiently, providing help desk/training support, optimal use of cloud resources, establishing a collaborative working culture with stakeholders, proactive identification of security issues, monitoring resource utilization in real time, minimizing escaped defects in development, ensuring code compliance with coding standards, conducting usability testing and user research, ensuring accessibility compliance, successful build and deployment into staging environment, and providing accurate documentation.

Overall, this opportunity presents a comprehensive IT support services contract for the development and maintenance of the MACFin system to support Medicaid and CHIP financial programs. The contractor will play a crucial role in ensuring the smooth operation of these programs by providing ongoing support, enhancements, and continuous development based on user needs and regulatory requirements.