Maintenance on Intercope MPO

Background
The Social Security Administration (SSA) is seeking to establish a contract for maintenance on the Intercope Message Plus Open (MPO) software. The goal of this contract is to ensure the continued functionality and support of this critical software used within the agency. The proposed contractor for this effort includes authorized resellers of Intercope Communication Products, which specialize in providing software solutions and support services.

Work Details
The contract will cover maintenance services for the Intercope Message Plus Open software. Specific details include:

- Maintenance services to be provided under a firm fixed-price (FFP) contract.
- The term of the contract, including options, is 60 months with the following periods:
- Base Period: 06/01/2026 – 05/31/2027
- Option Year 1: 06/01/2027 – 05/31/2028
- Option Year 2: 06/01/2028 – 05/31/2029
- Option Year 3: 06/01/2029 – 05/31/2030
- Option Year 4: 06/01/2030 – 05/31/2031

Period of Performance
The period of performance for the contract is from June 1, 2026, to May 31, 2031, if all options are exercised.

Place of Performance
The place of performance for this contract will be at locations designated by the Social Security Administration.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent based on prior maintenance work for the same Intercope Message Plus Open software under contract 28321321P00050100, awarded to Edac Systems for $5,540,666 (05/26/21–05/31/26). The prior award description indicates ongoing software maintenance and updating of terms and conditions for Intercope Message Plus Open, which aligns closely with the current solicitation’s base plus four option year maintenance requirement intended to sustain continued functionality and support of the same product.