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Intent to Sole Source Picture Archiving and Communication System (PACS) Maintenance, Support and Ongoing Sustainment Services

ID: 36C26127Q0013 • Type: Special Notice • Match:  85%
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Description

Special Notice Special Notice Page 2 of 2 Special Notice *= Required Field Special Notice Page 1 of 2 This is for Market Research Purpose Only. The Department of Veterans Affairs, NCO 21, intends to award a sole source firm fixed price contract to the manufacturer of Radiology Picture Archiving and Communication System (PACS), Philips Healthcare. We believe that they are the only vendor capable of providing the required maintenance, support and ongoing sustainment services. These services were previously competed on GSA and the open market and the only vendor to provide a response was Philips Healthcare. A draft of the performance work statement is attached. If you believe there are no authorized third parties that can provide scope repair services and OEM parts that can satisfy this requirement. A draft performance work statement is attached. If you believe that your company is capable of maintaining the equipment in the performance work statement, please provide your information and capability by responding to durell.salaz@va.gov no later than July 31, 2026, by 10 A.M. PST. The applicable NAICS Code is 511210 and the size standard is $41.5 Million. This notice of intent is not a request for competitive quotes. Responses received will be evaluated; however, a determination by the Government not to compete with the proposed procurement based upon responses received to this notice is solely within the discretion of the Government. Capability Statement please answer the following questions when responding: What is your company s Socioeconomic Status? (ex. Small business, large business, SDVOSB, etc.) Provide UEI and/or CAGE Code. Ability and experience in managing this same requirement. Include general information and technical background describing your firm s experience on contracts requiring similar efforts to meet the program objectives. List of Projects (Government and Commercial) that are similar in scope and size. Anticipated Teaming Arrangements (if any). If plan on subcontracting, demonstrate that you will meet the limitations on subcontracting per FAR 52.219-14 for Small Businesses; VAAR 852.219-74 for SDVOSB/VOSB. GSA Contract Number, if applicable. Letter from Philips Healthcare authorizing your company to perform these services. Pricing per the Performance Work Statement. *Failure to provide the information requested above (items 1-8) will be considered non-responsive and will not be considered a viable source for market research purposes. See attached document: Draft PWS - PACS.
Background
The Department of Veterans Affairs, Network Contracting Office (NCO) 21, is seeking to award a sole source firm fixed price contract to Philips Healthcare for the maintenance, support, and ongoing sustainment services of their Radiology Picture Archiving and Communication System (PACS). This decision stems from previous competitive efforts where Philips Healthcare was the only vendor to respond. The goal of this contract is to ensure that the PACS system remains operational and efficient across multiple facilities within the Veteran Integrated Services Network (VISN) 21.

Work Details
The Contractor shall provide comprehensive maintenance, clinical and technical support, project management, and ongoing sustainment for the existing or upgraded PACS systems. Key tasks include:
- Furnishing all necessary hardware, software, licensing, professional services, and upgrades to maintain a 99.99% uptime for the VISN 21 PACS.
- Providing an Enterprise-wide viewer that allows access to full-resolution diagnostic-quality images on demand across all standard PCs within the VA enterprise. Unlimited viewing licenses for this application are required.
- Supplying a Diagnostic Radiology Client with advanced capabilities including multi-planar imaging and three-dimensional rendering. Unlimited viewing licenses for this client application are also required.
- Establishing a single database and PACS storage solution that supports millions of studies annually and thousands of concurrent users across multiple sites, with specific provisions for Manila's separate system. This includes ensuring local cache processing and a backup solution for disaster recovery that retains one year’s worth of studies per site without reliance on near-line or off-line storage.

Period of Performance
The period of performance will be determined based on contract award timelines.

Place of Performance
The services will be performed across various locations within VISN 21 including San Francisco, Palo Alto, Mather, Reno, Fresno, Honolulu, Sacramento, Las Vegas, and Manila.

Bidder Requirements
Bidders must demonstrate capability by providing detailed information including:
- Socioeconomic status (e.g., Small business, SDVOSB).
- UEI and/or CAGE Code.
- Experience managing similar requirements with examples of past projects.
- Anticipated teaming arrangements if applicable.
- A letter from Philips Healthcare authorizing them to perform these services is also required.

Overview

Response Deadline
July 30, 2026, 8:00 p.m. EDT Due in 8 Days
Posted
July 22, 2026, 12:42 p.m. EDT
Set Aside
None
Place of Performance
Not Provided
Source
Links
VA

Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Est. Level of Competition
Sole Source
Est. Value Range
Experimental
$250,000 - $900,000 (AI estimate)
Signs of Shaping
79% of similar contracts within the Veterans Health Administration had a set-aside.
On 7/22/26 VISN 21: Sierra Pacific Network issued Special Notice 36C26127Q0013 for Intent to Sole Source Picture Archiving and Communication System (PACS) Maintenance, Support and Ongoing Sustainment Services due 7/30/26.
Primary Contact
Title
Contract Specialist
Name
Durell Salaz   Profile
Phone
None

Documents

Posted documents for Special Notice 36C26127Q0013

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 261-NETWORK CONTRACT OFFICE 21 (36C261)
FPDS Organization Code
3600-00261
Source Organization Code
100163852
Last Updated
July 22, 2026
Last Updated By
durell.salaz@va.gov
Archive Date
Sept. 29, 2026