Wheeled Mobility Repair Service Base and 4 Option Years Period (VA-19-00031310)   5

Background
The Department of Veterans Affairs (VA) is seeking to procure Wheeled Mobility Repair Services to include Complex Rehab Technology (CRT) or Customized Powered Wheelchair, Manual Wheelchair, and Scooter Repair Services of Medically Prescribed Wheel Mobility equipment aligning to the VA Mission Act to meet the needs of the Veteran. All questions or concerns are due by close business day, November 4, 2022 at 3:30 pm MT.

Work Details
The scope of this contract covers the most commonly used repair services for the complete operation and maintenance of Wheeled Mobility Complex Rehab Technology (CRT) in prescribed manual and powered wheelchairs, highly customized power and manual wheelchairs and mobility scooters, otherwise referred to as 'mobility devices.' The contract includes tasks such as Customer Repair Administration, Repair Services, Rental Chairs, Equipment Cleaning/Disinfecting, and Warranty Requirements. The contractor shall provide a multifaceted approach in which eligible Veterans or VA Clinical Staff can initiate repair services by OEM or OEM-qualified technicians with an onsite repair through HIPAA-compliant digital applications (web or mobile) and or toll-free voice services in English and Spanish. The Contractor shall furnish all qualified/certified personnel, labor, materials, parts, tools, equipment, supervision, transportation, and oversight required to perform maintenance and repair services in accordance with manufacturer standards to ensure acceptable continual operations of the mobility devices.

Period of Performance
The period of performance for this contract is from the Date of award through one year, with four option periods of one each year.

Place of Performance
The geographic location(s) where the contract will be performed is not explicitly provided in the solicitation.