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Hines CMOP KNAPP Hotline and Preventative Maintenance

ID: 36C77026P0022 • Type: Special Notice • Match:  85%
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Description

SPECIAL NOTICE OF INTENT TO AWARD A SOLE SOURCE PROCUREMENT. THIS IS NOT A REQUEST FOR QUOTE. THIS IS A NOTICE OF THE GOVERNMENT'S INTENT TO ISSUE A SOLE SOURCE AWARD. This Notice is to announce that the Department of Veteran Affairs, Consolidated Mail-Out Phamacy (CMOP) located in Hines, IL is proposing a firm fixed price contract with Knapp, Inc. on a sole source basis for Knapp System Hotline and Maintenance. The proposed action is for services for which the Government intends to solicit and negotiate with only one source under the authority of FAR 13.501(a) and VAAR 819.7007. The reason justifying this sole source procurement is that KNAPP is the only manufacturer that can repair, service, diagnose, and troubleshoot its own proprietary pharmaceutical dispensing equipment and is also the only entity that is able to provide repair parts, repairs, and these services without voiding any warranties. Background: This procurement is for provision of scheduled and unscheduled maintenance services with emergency telephonic technical hotline support services available on a 24 hour and 7 days a week (24/7) basis for two proprietary KNAPP pharmaceutical auto-picker UUA-SDA banks at the GL-CMOP without voiding any KNAPP warranties.
Background
The Department of Veteran Affairs, Consolidated Mail-Out Pharmacy (CMOP) located in Hines, IL is proposing a firm fixed price contract with Knapp, Inc. on a sole source basis for Knapp System Hotline and Maintenance. The justification for this sole source procurement is that Knapp is the only manufacturer capable of repairing, servicing, diagnosing, and troubleshooting its proprietary pharmaceutical dispensing equipment.

Additionally, Knapp is the only entity able to provide repair parts and services without voiding any warranties.

Work Details
The contract includes the provision of scheduled and unscheduled maintenance services along with emergency telephonic technical hotline support available 24 hours a day, 7 days a week (24/7). This support is specifically for two proprietary KNAPP pharmaceutical auto-picker UUA-SDA banks at the GL-CMOP.

Period of Performance
The specific period of performance is not detailed in the provided information.

Place of Performance
The contract will be performed at the Consolidated Mail-Out Pharmacy (CMOP) located in Hines, IL.

Overview

Response Deadline
None
Posted
Dec. 4, 2025, 10:36 a.m. EST
Set Aside
None
Place of Performance
Not Provided
Source

Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Est. Level of Competition
Sole Source
On 12/4/25 VISN 15: Heartland Network issued Special Notice 36C77026P0022 for Hines CMOP KNAPP Hotline and Preventative Maintenance.
Primary Contact
Title
Contract Specialist
Name
Diana Olson   Profile
Phone
(913) 946-1986

Documents

Posted documents for Special Notice 36C77026P0022

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > NATIONAL CMOP OFFICE (36C770)
FPDS Organization Code
3600-00770
Source Organization Code
100183245
Last Updated
Feb. 2, 2026
Last Updated By
diana.olson@va.gov
Archive Date
Feb. 2, 2026