Inventory Management System-ICE-IHSC   2

*****REQUEST FOR INFORMATION, COMMENTS, AND QUESTIONS******
IHSC has a multi-sector, multidisciplinary workforce of more than 1000 employees, including U.S. Public Health Service (PHS) Commissioned Officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees/residents at 22 locations throughout the United States, including Headquarters, and manages the provision of off-site medical care for detainees housed in approximately 250 additional facilities. The ICE detained population is approximately 34,000 detainees per day, with an average length of stay of 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea.

This is a diverse, multi-cultural and multi-national population where greater than 20 different cultures and languages may be encountered at any given site. The detained population often requires management consideration for facility placement stratified by risk, custody, gender, age, nationality, health and other considerations.

IHSC is the health authority for ICE on all detainee/resident medical and health-related matters. As such, IHSC manages and provides a range of medical, dental, mental health and nursing care in order to maintain the health of adults and minors in ICE's custody through an integrated health care delivery system. This system is governed by nationally recognized standards of care for medical practice, and is monitored by community level accreditation bodies and established ICE detention and residential standards.

In order to provide appropriate health care to this population, it is necessary to maintain a stock of medical, dental, and office supplies as well as medical and dental equipment. Currently, IHSC has no formal process or capability to efficiently manage these items. The majority of IHSC clinics track these items in a rudimentary manner such as on paper or an Excel spreadsheet. There is no capability of notification of supplies falling below par levels or expired items. There is no capability to run reports on supply management. The process for procuring supplies is completely manual in that list of required items is developed. The items are quoted by a vendor; a Purchase Card Transaction Worksheet (PCTW) is generated and sent to the Approving Official (AO) along with the official quote. Once the AO has approved the PCTW, it is sent back to the purchase cardholder, who contacts the vendor and completes the purchase. Once the items are delivered, a responsible third party signs for their receipt. The items are placed into the facility's stock. From that point there is no further tracking capability. An effective inventory management system would streamline the process as well as provide the performance objectives listed in this document IHSC is currently working to update its supply chain processes. This update includes the installation of an Inventory Management System.

The purpose of this Request for Information (RFI) is to gain comments and questions in response to the attached Statement of Objectives (SOO). This SOO is to describes the goals and objectives of the U.S. Immigration and Customs Enforcement (ICE), Health Services Corps (IHSC) for transforming its medical inventory management system. ICE and IHSC senior leadership are seeking to procure an inventory management system capable of tracking medical, dental, and office supplies and fixed assets (medical and office equipment) to include maintenance schedules and lifecycle management. To that end thsi RFI is being posted in hopes of assisting the Government in realizing and understanding advances that have been made in private sector capability that have not yet been realized by the Government.
Please be advised that this is not a solicitation and the Government is not requesting pricing or proposals. The Government will not be responsible nor will not they reimburse respondents for the cost of any documents submitted.