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Integrated Referral Management and Appointing Center Call Center Support Services

ID: HT001421R0004 • Type: Solicitation • Match:  95%
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Description

Posted: Dec. 22, 2021, 9:41 a.m. EST

In support of the Defense Health Agency (DHA), the Contractor shall provide personnel for the Integrated Referral Management and Appointing Center (IRMAC) National Capital Market Consolidated Call Center/Referral Management Support at the Dalecarlia Annex (Fremont Building), 6000 MacArthur Boulevard, Bethesda, MD 20816. However, based on mission requirements, the duty location for personnel may be located at a Military Treatment Facility (Listing, Attachment 3) or an authorized telework location within the National Capital Market. The IRMAC is an integrated on-demand call center for the National Capital Region (NCR) enhanced Multi-Service Market (eMSM) Medical Treatment Facilities. With the publication of the amendment to the RFP on 17 Dec 21 with the associated supporting documents, no further questions from vendors will be entertained.

Posted: Dec. 17, 2021, 2:04 p.m. EST
Posted: Nov. 23, 2021, 7:16 a.m. EST
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Overview

Agency
Defense Health Agency (DHA) [DoD]
Response Deadline
Jan. 11, 2022, 12:00 a.m. EST (original: Dec. 28, 2021, 10:00 a.m. EST) Past Due
Posted
Nov. 23, 2021, 7:16 a.m. EST (updated: Dec. 22, 2021, 9:41 a.m. EST)
Set Aside
8(a) (8A)
NAICS
561110 - Office Administrative Services
PSC
R699 - Support- Administrative: Other
Place of Performance
Bethesda, MD 20889 United States
Source
Open
Current SBA Size Standard
$12.5 Million
Pricing
Fixed Price
Evaluation Criteria
Best Value
Est. Level of Competition
High
On 11/23/21 Defense Health Agency issued Solicitation HT001421R0004 for Integrated Referral Management and Appointing Center Call Center Support Services due 1/11/22. The opportunity was issued with a 8(a) (8A) set aside with NAICS 561110 (SBA Size Standard $12.5 Million) and PSC R699.
Primary Contact
Name
John A. Cowgill   Profile
Email
john.a.cowgill4.ctr@health.mil
Phone
(703) 275-6345

Secondary Contact

Name
Fa'atalivale M. Te'o-Lewis   Profile
Email
faatalivale.m.teo-lewis.civ@health.mil
Phone
None

Documents

Posted documents for Solicitation HT001421R0004

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Additional Details

Source Agency Hierarchy
DEPT OF DEFENSE > DEFENSE HEALTH AGENCY (DHA) > DEFENSE HEALTH AGENCY
FPDS Organization Code
97DH-HT0014
Source Organization Code
500043638
Last Updated
Dec. 22, 2021
Last Updated By
john.a.cowgill4.ctr@mail.mil
Archive Date
Jan. 26, 2022