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INL/Guatemala TAG IT Equipment

ID: 191NLE24Q0102 • Type: Solicitation

Description

The Bureau of International Narcotics and Law Enforcement Affairs (INL) is an instrumental leader in the development of policies and programs to combat international narcotics and crime. INL programs support two of the Department of States' strategic goals: (1) to reduce the entry of illegal drugs into the United States; and (2) to minimize the impact of international crime on the United States and its citizens. One of the many ways to effectively meet these goals is to partner with allied governments both directly and indirectly to promote the modernization of and support the enforcement operations of their foreign criminal justice systems and law enforcement agencies.

The INL section of the U.S. Embassy in Guatemala is responsible for the administration of programs and funds. INL works very closely with U.S. Law Enforcement Agencies to ensure that Guatemala has training and tools needed in the fight against transnational Gangs. INL also works very directly with various Government of Guatemala (GOG) institutions such as Ministry of Government, Public Ministry, Ministry of Health, Ministry of Education, Guatemalan Narcotics Police, Guatemalan Civilian National Police (PNC), Guatemalan Immigration, and Guatemalan Customs.

As part of the Letter of Agreement between the GOG and the USG INL-G is responsible for supporting and funding the changes and improvements to the FBI Vetted Units.

In accordance with LOA signed on 2015, Project 6 Vetted Units The Transnational Anti-Gang (TAG) Unit is a Task Force comprised of vetted police officers from the Guatemala PNC that work with personnel from the Federal Bureau of Investigations (FBI) of the United States of America in investigations led by this agency. The project objective is helping the Guatemalan National Civil Police (PNC) develop the capacity to solve and prevent crimes and restore respect for law. This project focuses on conducting investigation of transnational crimes committed by the MS-13 and 18 Street gangs in Guatemala. The Project will support and strengthen coordination with similar FBI led units that exist in El Salvador and Honduras to enhance the ability of the national police forces of each country to effectively combat transnational crimes.

INL-Guatemala / FBI TAG Vetted Unit requires the purchase, installation, configuration, operation, testing, training, and support of new:

  • Server infrastructure that will include hardware, software, and user licenses.
  • End-user portable computers, printers, power back-ups (UPS), printers and software licenses.

The system will be used for all office activities for the unit, including user management, security, email, database, printing, and storage.

Current server and end user infrastructure will be migrated to the new system, including physical and virtual servers (using Microsoft Hyper-V), user information, printing email, database, and scanning services.

Technical and maintenance support shall be provided along with the migration performance of the whole system, it will continue during testing phase, and it will end after all the migration process and installation have been tested and confirmed as acceptable by the Unit.

A rack is provided for the installation of the servers.

After all information and services have been migrated to one of the servers, the other server will be used as a replica for all the information and will be used as a redundant passive copy of the active system.

3.2 TECHNICAL SPECIFICATIONS

The equipment shall be clean, new, not previously used and must be in optimal operating conditions and quality. If brand name is not used, technical specification sheets are required to be submitted prior to equipment approval and acceptance. All manuals shall be furnished in Spanish.

DRAFT MIGRATION PLAN

2.6 Schematic diagram: Along with the proposal, provider must present a schematic diagram which clearly shows how the provider plans to integrate its proposal, including types, brands, sizes, capacities, and dimensions of all included equipment, taking special care in the configuration for:

  1. Migration of current servers (physical and virtual) to new infrastructure
  2. Replica to secondary servers in same site but in a different location within site if such locations has been prepared, if not, secondary servers will be located on the same office as primary servers.

After issuance of award, the contractor shall coordinate meetings with INL personnel to review and update the proposed schematic diagram if required.

Design must include a breakdown of all necessary hardware and software needed as per the scope, with a minimum of:

CLIN

Description

Quantity

Unit

001

Rack Servers, similar or equal to Dell Power Edge R740XD.

  • Total available storage shall be at least 24TB using RAID 10 configuration with RAID controller.
  • Total memory shall be at least 96 GB that will be distributed between physical server and 6 virtual servers.
  • One or two Intel Xeon processors depending on processing needs.
  • At least four (1Gb) network adapters.
  • At least two (10GbE) network adapters with cables.
  • Redundant power supplies with sufficient wattage for workload; with (2) cables (NEMA 5-15P to C13).
  • Sliding rails for 4-post rack with cable management arm.
  • 3-year warranty and 4-hour mission critical onsite service.

2

EA

002

Operating System Software and Licenses for Servers

  • Each server shall include:
    • Windows Server 2022 DataCenter (cores according to quantity of processors and cores recommended)
    • Microsoft Exchange Server 2019 Standard Edition

2

EA

003

Client Access Licenses for Servers

  • Client Access Licenses for Microsoft Windows Server 2022
  • Client Access Licenses for Microsoft Exchange Server 2019

55 users

EA

004

On Site setting up server solution

Unpack, assemble, install, connect in between, configure, and put into operation the servers and accessories included on this task order in two locations in Guatemala City, Zone 15, within the same office compound.

All equipment shall be tested and applicable configurations, providing technical assistance during the implementation. Task must be performed by certified technicians and shall include installation, configuration, and startup as follows:

  • Mount servers on provided rack(s) all equipment already present and new acquired equipment, including UPS, KVM, firewalls, switches and accessories, to properly accommodate, power connect and communicate all servers, storage devices, and network equipment in between. Heavier equipment at the bottom.
  • Details of server creation and migration of servers, roles and services are detailed in Annex A .
  • Vendor shall have thirty (30) calendar days after notice to proceed with installation.

1

LT

005

Support Services

Vendor must provide at least 15 hours of support services for any additional services requested as technical support in the configuration or any other activity or procedure that has not been included in the proposal. The 15 hours are to take place within the 3 month period after installation.

1

LT

CLIN

Description

Quantity

Unit

006

Laptops similar or equal to Dell Latitude 7430

  • Processor: Intel Core i7
  • Memory: 16GB
  • Hard drive: 512 GB SSD
  • Display: 14 FHD, Non-Touch, Camera & Microphone
  • Graphics: Intel Iris Xe Graphics
  • Network: RJ45 Ethernet port, Intel Dual Band Wi-Fi, Bluetooth
  • Other ports: USB 3.2 Gen 2 Type C Thunderbolt with power Delivery & DisplayPort, USB 3.2 Gen 1 Type A with PowerShare, HDMI port
  • Battery: 4 Cell 63 W/hr Express Charge
  • Power supply: 65 W A/C adapter
  • Keyboard: SPANISH
  • Operating System: Windows 10 Pro (Windows 11 Pro license included)
  • Productivity Software: Microsoft Office Home & Business 2021 (Spanish)
  • Warranty: 3 years, ProSupport

5

EA

007

Laptops similar or equal to Dell Latitude 3520

  • Processor: Intel Core i7
  • Memory: 8GB
  • Hard drive: 256 GB SSD
  • Display: 15.6 FHD, Non-Touch, Camera w/shutter & Microphone
  • Graphics: Intel Iris Xe Graphics
  • Network: RJ45 Ethernet port, Intel Dual Band Wi-Fi, Bluetooth
  • Other ports: USB 3.2 Gen 2 Type C port, USB 3.2 Gen 1 Type A port, HDMI port
  • Battery: 4 Cell 54W/hr ExpressCharge
  • Power supply: 65W A/C adapter
  • Keyboard: Full keyboard, SPANISH
  • Operating System: Windows 10 Pro (Windows 11 Pro license included)
  • Productivity Software: Microsoft Office Home & Business 2021 (Spanish)
  • Warranty: 3 years, prosupport

15

EA

008

Docking Stations similar or equal to Dell Dock WD19S 180W

  • Connections
    • 1 x USB-C 3.1 gen 2
    • 1 x USB-A 3.1 gen 1 with PowerShare
    • 1 x DisplayPort
    • 1 x HDMI Port
    • 1 x USB-C Multifunction DisplayPort
    • 1 x Gigabit Ethernet RJ45
    • 1 x power in port
  • 3 Year Warranty
  • Full compatibility with procured portable computers

5

EA

009

Monitors similar or equal to Dell 27 S2721HS

  • Device type: LED / TFT active matrix
  • Aspect Ratio: 16:09
  • Native Resolution: 1920 x 1080
  • Input Connectors: 1 x DisplayPort 1.2

1 x HDMI 1.4

  • Functionality: Height adjustable
  • Cables: Power Cable

DisplayPort Cable

HDMI cable

8

EA

010

Keyboard and mouse combo: similar or equal to Dell Pro Wireless Keyboard and Mouse -KM5221W

  • Spanish Combo (5)

5

EA

011

External DVD

  • Type: External DVD CD ROM +/-RW Optical Disk drive burner (5x)
  • Connector Type: USB 3.0 Type A and USB 3.0 Type C

5

EA

012

External BluRay Drives

  • Type: External Blu Ray Drive DVD/BD Player Read/Write
  • Connector Type: USB 3.0 Type A and USB 3.0 Type C

4

EA

013

Plotter: similar or equal to HP DesignJet T720 Color 36

  • Functions: Print
  • Printing Type: Thermal ink
  • Ink colors: Black, Magenta, Cyan, Yellow
  • Print speed: 25 seconds per page on D paper
  • Resolution: Up to 2400 x 1200
  • Paper trays, standard: Papel Roll
  • Connectivity: Gigabit Ethernet 10/100/1000 BASE-T network
  • Memory: 1 GB
  • Hard Drive: 1 B
  • Accessories: Automatic paper cutter
  • Warranty: 3 years

1

EA

014

Power Back-ups (UPS) similar or equal to APC Back-UPS 650VA

  • Main input/output voltage: 120V
  • Power in VA: 650 VA
  • Max. output current: 12 A
  • Input Connection type: NEMA 5-15P
  • Output Connection type: (4) NEMA 5-15R battery backup. (4) NEMA 5-15R with surge protection

25

EA

015

Network Scanner similar or equal to Xerox N60w Pro Scanner

  • Type: Document Scanner - desktop - network standalone - USB to PC
  • Interface Type: USB 2.0, Gigabit LAN
  • Max Supported document size: 9.5 in x 236 in
  • Input Type: Color
  • Optical Resolution: 600 dpi x 600 dpi
  • Scan Mode: Single pass
  • Automatic Duplexing: Yes
  • Max Document Scan Speed: 65 ppm
  • Duty Cycle: 10,000 Scans per day
  • Scanner Features: 8" touchscreen display. Scan to network folder, email, cloud or local folder through USB.
  • Compliant Standard: TWAIN, ISIS
  • Supported Document Type: Plain Paper, Card
  • Document Feeder Type : Automatic
  • Feeder Capacity: 100 Sheets
  • Expansion /Connectivity: USB 3.1, Gigabit LAN, WiFi

3

EA

Background
The Bureau of International Narcotics and Law Enforcement Affairs (INL) is a key player in developing policies and programs to combat international narcotics and crime, supporting the Department of State's goals to reduce illegal drug entry into the U.S. and minimize international crime impact.

INL Guatemala collaborates closely with U.S. law enforcement agencies and various Guatemalan government institutions to provide training and tools necessary for combating transnational gangs. The INL is responsible for funding improvements to the FBI Vetted Units, particularly the Transnational Anti-Gang (TAG) Unit, which consists of vetted police officers from the Guatemalan National Civil Police (PNC) working alongside FBI personnel to investigate transnational crimes committed by gangs such as MS-13 and 18 Street gangs.

Work Details
The contract involves the purchase, installation, configuration, operation, testing, training, and support of new server infrastructure and end-user portable computers. The specific requirements include:

1. **Rack Servers** (similar or equal to Dell Power Edge R740XD):
- Quantity: 2
- Total storage: at least 24TB using RAID 10 configuration.
- Memory: at least 96 GB distributed between physical server and 6 virtual servers.
- Processors: One or two Intel Xeon processors.
- Network adapters: At least four 1Gb adapters and two 10GbE adapters.
- Redundant power supplies with sufficient wattage.
- Warranty: 3 years with 4-hour mission critical onsite service.

2. **Operating System Software and Licenses for Servers**:
- Quantity: 2
- Includes Windows Server 2022 DataCenter and Microsoft Exchange Server 2019 Standard Edition.

3. **Client Access Licenses for Servers**:
- Quantity: 55 EA
- Includes licenses for Microsoft Windows Server 2022 and Microsoft Exchange Server 2019.

4. **On-Site Setup of Server Solution**:
- Quantity: 1 LT
- Tasks include unpacking, assembling, installing, configuring servers in two locations in Guatemala City.

5. **Support Services**:
- Quantity: 1 LT
- At least 15 hours of technical support within three months after installation.

6. **Laptops** (similar or equal to Dell Latitude models):
- Quantity: 5 (Latitude 7430) & 15 (Latitude 3520)
- Specifications include Intel Core i7 processors, SSD storage, Windows OS with Spanish keyboard layout.

7. **Docking Stations**, **Monitors**, **Keyboards**, **External Drives**, **Plotters**, **Power Back-ups**, and **Network Scanners** with specified quantities and technical specifications.

Period of Performance
The Contractor shall deliver all elements within 90 calendar days after award of the contract.

Place of Performance
All work under this SOW shall be accomplished at a designated location within Guatemala City Limits.

Overview

Response Deadline
Aug. 19, 2024, 4:00 p.m. EDT Past Due
Posted
Aug. 12, 2024, 12:15 p.m. EDT
Set Aside
Small Business (SBA)
Place of Performance
Honduras
Source
SAM

Current SBA Size Standard
250 Employees
Pricing
Likely Fixed Price
Est. Level of Competition
Average
Signs of Shaping
The solicitation is open for 7 days, below average for the DOS Office of Acquisition Management. 85% of obligations for similar contracts within the DOS Office of Acquisition Management were awarded full & open.
On 8/12/24 DOS Office of Acquisition Management issued Solicitation 191NLE24Q0102 for INL/Guatemala TAG IT Equipment due 8/19/24. The opportunity was issued with a Small Business (SBA) set aside with NAICS 423430 (SBA Size Standard 250 Employees) and PSC 7B20.
Primary Contact
Name
Andreea Patterson   Profile
Phone
None

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Additional Details

Source Agency Hierarchy
STATE, DEPARTMENT OF > STATE, DEPARTMENT OF > ACQUISITIONS - INL
FPDS Organization Code
1900-191NLE
Source Organization Code
100181379
Last Updated
Sept. 3, 2024
Last Updated By
weselycj@state.gov
Archive Date
Sept. 3, 2024