Information Technology Service Management (ITSM) Solutions Follow-On Solicitation (N66001-22-R-0009)   3

Amendment 003 provides Part 2 of the Q&A sheet ("ITSM Solicitation Questions V3") containing the
remaining questions from offerors that were not previously answered in Amendment 002, answers to new
questions received after Amendment 002, and any updated answers from the Q&A posted with
Amendment 002. This amendment also includes a revised RFP Attachment 2 - Personnel Qualifications V3.
No extension to the due date and time is issued with this amendment. Proposals remain due on 10
January 2022 at 1500 Pacific. All other terms and conditions remain unchanged.
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Amendment 002 provides a Q&A sheet containing questions from offerors that were compiled by the
Contract Specialist and the answers to those questions. This amendment also includes a revised RFP.
Revisions include, but are not limited to the extension of the proposal due date to 10 January 2022 at
1500 Pacific. All revisions to the RFP are addressed in the aforementioned Q&A sheet. Three of the RFP
attachments, Attachments 1, 2, and 4, have also been amended. The amended versions of these
attachments are now attached to this solicitation.
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Amendment 001 provides the Attachment 6 - Rate Sheet which was inadvertently left off of the original
posting. All other terms and conditions remain unchanged.
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The Naval Information Warfare Center (NIWC) Pacific is issuing Request for Proposal (RFP) No.
N6600122R0009 for Information Technology Service Management (ITSM) Solutions. It is anticipated that
the procurement will result in the award of a single-award, Indefinite-Delivery, Indefinite-Quantity (IDIQ)
contract with a Cost-Plus-Fixed-Fee (CPFF) pricing arrangement. The period of performance will include a
three-year base ordering period and one (1) three-year option ordering period, followed by one (1) two-
year option ordering period, for a total potential ordering period of eight (8) years. Orders will be placed
pursuant to the ordering procedures of FAR 16.505(a) and the ordering procedures established upon
award of the contract. The North American Industry Classification System (NAICS) Code is 541330
Engineering Services and the Small Business Size Standard is $41.5M. Security classification will be based
upon the terms of the enclosed draft DD254.
This solicitation will only be available electronically via NAVWAR E-Commerce website at https://e-
commerce.sscno.nmci.navy.mil/ under NIWC Pacific "Open Solicitations." Hard copy versions of the RFP
and any subsequent amendment(s) will not be available.
Firms are encouraged to review the website regularly for important solicitation information and/or
amendments.
For questions concerning this action, contact Jonathan Oliveros, Contract Specialist, at
jonathan.c.oliveros.civ@us.navy.mil.
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The Department of the Navy, Naval Information Warfare Center, Pacific (NIWC Pacific)
intends to issue solicitation No. N6600122R0009 (formerly N6600121R0081) for the
award of a single award Indefinite-Delivery Indefinite-Quantity (IDIQ) Cost-Plus-Fixed-
Fee (CPFF) contract for software and system engineering, design, development,
configuration, integration, testing and life-cycle support services to support the BMC
Remedy Information Technology Service Management (ITSM) Enterprise system,
infrastructure, and supporting or enabling technologies, and related training, for the
ITSM Solutions project, code 53423, at NIWC Pacific. The prospective contract will have
an eight (8) year ordering period. Orders will be placed pursuant to the ordering process
at FAR 16.505(a) and the ordering procedures established upon award of the contract.
The estimated level of effort for the total requirement is 233,360 hours.
This requirement will be competed as a 100% Service-Disabled Veteran-Owned Small
Business (SDVOSB) Set-Aside. The North American Industry Classification System
(NAICS) Code is 541330 Engineering Services (Except Marine Engineering and Naval
Architecture) and the Small Business Size Standard is $41,500,000. The Product Service
Code (PSC) for this contract is DA01 "IT and Telecom Business Application/Application
Development Support Services (Labor)". The security requirement for this tasking will be
up to and including the Top Secret/SCI level. As specified under the individual
delivery/task orders, the work performed by the Contractor will include access to Top
Secret data, information, networks, and spaces, and will require the Contractor to attend
meetings classified up to Top Secret level. This requirement is a follow-on to the single-
award IDIQ CPFF contract N6600117D0125 awarded to Agile Defense Inc.
NIWC Pacific anticipates that the solicitation will be released around early October 2021.
The solicitation will only be available electronically. Electronic copies of the solicitation
may be obtained on the NAVWAR E-Commerce website at https://e-
commerce.sscno.nmci.navy.mil under NIWC Pacific "Open Solicitations." A Bidders
Mailing List will not be established. Hard copy versions of the RFP and any subsequent
amendments, if applicable, will not be provided. Matters posted on the web site are not
terms of the solicitation unless the solicitation is written or amended to include such
matters. FIRMS ARE ENCOURAGED TO REVIEW THE WEBSITE REGULARLY FOR
IMPORTANT SOLICITATION INFORMATION AND UPDATES.
Disclaimer: This pre-solicitation synopsis is for information only and shall not be
construed as a commitment by the Government to solicit contractual offers or award
contracts. The Government is not soliciting, nor will it accept, proposals as a result of this
synopsis. If a competitive solicitation is issued in the future, it will be announced via
NAVWAR E-Commerce, and interested parties must comply with that announcement. The
Government will not reimburse respondents for any questions submitted or information
provided as a result of this notice. This is not a solicitation or a promise to issue a
solicitation, and this information is subject to modification and in no way binds the
Government to award a contract.