HHS NIH - Maximo Application Suite - MRAS

The Department of Health and Human Services (HHS), in collaboration with the U.S. General Services Administration (GSA), is conducting market research to identify vendors capable of supporting the IBM Maximo Application Suite (MAS) for the National Institutes of Health (NIH). This initiative aims to enhance NIH's industrial infrastructure systems by modernizing, configuring, and deploying MAS 9. The overarching goal is to ensure a seamless transition from Maximo 7.x to MAS 9 while maintaining high standards of operational efficiency and data integrity within a federal infrastructure environment.

The scope of work involves several critical tasks essential for successful implementation. Vendors are expected to have prior experience with Maximo upgrades or migrations, specifically from version 7.x to MAS 9, within federal or similar infrastructure environments. The selected vendor will be responsible for deploying MAS on Red Hat OpenShift in a government-operated on-premises private cloud environment such as Azure Government or AWS GovCloud. Additionally, vendors must demonstrate capability in providing Authorization to Operate (ATO) support under NIST 800-53 standards, ensuring compliance with federal security requirements.

Key components of the project include end-to-end implementation services like architecture redesign, configuration, customization, and database migration. It is crucial that vendors possess expertise in handling industrial systems related to utilities and life-safety workflows such as calibration records and Lockout/Tagout (LOTO) procedures. Furthermore, the vendor should propose an approach that ensures zero-data-loss during cutover processes for systems managing approximately 30,000 work orders annually.

This market research request seeks detailed responses from potential vendors outlining their capabilities and past performance examples relevant to these tasks. The proposed work falls under SINs such as Cloud Computing Services and IT Professional Services, requiring skilled professionals including Senior Project Managers and Maximo Consultants. While this request serves solely for market research purposes at this stage, it underscores HHS's commitment to advancing its technological infrastructure through expert collaborations.