HHS CDC - Modernization & Digital Services Support for CDC.gov - MRAS

The Centers for Disease Control and Prevention (CDC), under the Department of Health and Human Services (HHS), is embarking on a significant modernization initiative for its primary digital presence, CDC.gov. This effort aims to enhance the website's ability to serve the public, health professionals, and other stakeholders by providing a modern, user-centric, responsive, and accessible digital experience. The General Services Administration (GSA) is conducting market research to identify potential contractors capable of delivering a comprehensive suite of digital services that align with CDC's strategic goals and digital vision.

The scope of work involves a thorough overhaul of CDC.gov to ensure it provides an optimal user experience across various platforms, including web and mobile interfaces. The contractor will be responsible for the entire lifecycle of digital services ranging from web development to content migration onto a modern content management system (CMS) like Drupal. Infrastructure optimization and API integration are also key components of this project, with all developments adhering strictly to federal security and accessibility standards. The overarching goal is to enhance user engagement through interactive features supported by scalable technologies.

Key performance objectives include delivering agile-driven digital services while fostering collaboration with CDC stakeholders to establish a shared vision for the site's redesign. The contractor will lead early discovery phases involving research and design activities that inform development processes. Additionally, creating a multi-channel communication ecosystem that extends CDC's reach via social media is part of the mandate. Flexibility in expanding digital service offerings as needed throughout the modernization effort will be crucial.

The technical work involves leading end-to-end design, development, and maintenance efforts for CDC.gov and associated properties. This includes migrating legacy content into Drupal CMS while ensuring responsive design principles are applied across devices. Security compliance with standards such as HIPAA, FedRAMP, FISMA is mandatory alongside performance optimization strategies aimed at enhancing site speed and reliability. Furthermore, establishing robust platform infrastructure support capabilities will ensure resilient operations aligned with federal cybersecurity frameworks.