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HD492 Annual Support Renewal

ID: 7571TE26Q00124 • Type: Solicitation • Match:  90%
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Description

The purpose of this requirement is to renew annual support for ten existing NIH-owned EEG Enterprises HD492 Encoder Pro closed caption encoders. The support renewal is required to maintain firmware, software, security updates, telephone and online support, and access to the iCAP delivery system for the Government's existing captioning encoder equipment. The support is necessary to maintain Section 508 compliant closed caption broadcast capabilities for NIH programs and events.

The requirement includes support for the following NIH-owned encoders:

HD492-1361; HD492-1362; HD492-1363; HD492-1364; HD492-1365; HD492-1367; HD492-1368; HD492-1369; HD492-1370; HD492-4404

Background
The National Institutes of Health (NIH) is seeking to renew annual support for ten existing NIH-owned EEG Enterprises HD492 Encoder Pro closed caption encoders. This support is essential for maintaining firmware, software, security updates, and access to the iCAP delivery system, ensuring compliance with Section 508 for closed caption broadcast capabilities during NIH programs and events.

Work Details
The requirement includes support for the following NIH-owned encoders: HD492-1361, HD492-1362, HD492-1363, HD492-1364, HD492-1365, HD492-1367, HD492-1368, HD492-1369, HD492-1370, and HD492-4404.

The contract involves the following items:
1. Encoder Pro Annual Support
- Manufacturer: EEG Enterprises, Inc
- Manufacturer Number: SUPX-HD492-A-01G
- Quantity: 10
2. CaptionCast iCap Option (1 Year)
- Manufacturer: EEG Enterprises, Inc
- Manufacturer Number: MODU-CAPCA-O-01G
- Quantity: 2

Period of Performance
The contract is effective from July 17, 2026.

Place of Performance
Rockville, MD

Bidder Requirements
This opportunity is set aside for Small Business concerns. Bidders must be authorized resellers of EEG Enterprises products/services.

Overview

Response Deadline
July 31, 2026, 1:00 p.m. EDT Due in 13 Days
Posted
July 17, 2026, 12:18 p.m. EDT
Set Aside
Small Business (SBA)
Place of Performance
Bethesda, MD 20892 United States
Source

Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Est. Level of Competition
Average
Est. Value Range
Experimental
$12,000 - $30,000 (AI estimate)
On 7/17/26 HHS Office of the Assistant Secretary for Financial Resources issued Solicitation 7571TE26Q00124 for HD492 Annual Support Renewal due 7/31/26. The opportunity was issued with a Small Business (SBA) set aside with NAICS 541519 (SBA Size Standard $34 Million) and PSC 7A21.
Primary Contact
Name
Vera Nordalm   Profile
Phone
(301) 348-3592

Secondary Contact

Name
David Valenciabonilla   Profile
Phone
None

Documents

Posted documents for Solicitation 7571TE26Q00124

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Additional Details

Source Agency Hierarchy
HEALTH AND HUMAN SERVICES, DEPARTMENT OF > OFFICE OF THE ASSISTANT SECRETARY FOR FINANCIAL RESOURCES (ASFR) > OMAS STRATEGIC BUYING CENTER - INFORMATION TECHNOLOGY
FPDS Organization Code
7571-7571TE
Source Organization Code
500198738
Last Updated
July 17, 2026
Last Updated By
vera.nordalm@hhs.gov
Archive Date
Aug. 15, 2026