GSA TTS - Digital Service Delivery - MRAS

The GSA Technology Transformation Service (TTS) is seeking industry input on past experiences and best practices for modernizing the public's digital experience with the federal government. They are specifically interested in projects that involve cross-functional agencies, have significant public-facing metrics, can scale, manage complex stakeholder relationships, address diverse user groups, navigate a complex compliance environment, and implement an agile/iterative, user-centered approach. Interested parties are asked to provide information on their experience with federal projects that have improved the digital experience, including the government's objectives, outcomes achieved, cost and period of performance, team structure, and whether they partnered with another company. Additionally, TTS is inquiring about any specific labor categories that are essential for these types of services.

The timeframe for this acquisition is not specified in the summary. The place of performance/delivery is also not mentioned. However, it is notable that GSA/TTS is actively seeking industry expertise to inform their efforts in modernizing the public's digital experience with the federal government. This indicates a commitment to improving citizen engagement and user satisfaction with government services.