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GSA Shared Service Solution Travel Management Company (TMC) Strategy

ID: 47QMCB23N0012 • Type: Sources Sought • Match:  90%
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Description

Posted: Sept. 28, 2023, 3:29 p.m. EDT

Update: Q&A for the RFI has been posted with this update. Response due date has also been extended to October 13th at 11:59pm EST.

As part of GSA's overall Travel Management Company (TMC) strategy, the ETSNext program will be sponsored by GSA and approximately 50 Federal agencies are expected to use GSA's Federal Supply Schedule (otherwise known as the Multiple Award Schedule (MAS) Program) or open market solutions to award Blanket Purchase Agreements (BPAs) or Task Order for TMC services in support of ETSNext.

GSA provided all Federal civilian agencies with a framework to procure and utilize TMC services since 2003. The ETSNext PMO is working to design, procure, and implement improved travel technologies and services to the Government. GSA anticipates a single award to an ETSNext contractor) for the technology platform, including online booking, authorizations, and vouchers/expense reports, and managed services. As part of the strategy, GSA expects that Federal agencies will separately contract for TMC services.

The purpose of this RFI is to assist in a comprehensive strategy for TMC services across the Federal Government to improve the TMC acquisition and contracting processes, travel services, technologies, and efficiencies.

Posted: Sept. 12, 2023, 1:37 p.m. EDT
Background
The General Services Administration (GSA) is sponsoring the ETSNext program, which aims to improve travel technologies and services for approximately 50 Federal agencies using GSA's Federal Supply Schedule or open market solutions to award Blanket Purchase Agreements or Task Orders for Travel Management Company (TMC) services. The purpose of this Request for Information (RFI) is to assist in developing a comprehensive strategy for TMC services across the Federal Government to enhance acquisition and contracting processes, travel services, technologies, and efficiencies.

Work Details
The RFI seeks input on various aspects related to TMC services, including challenges with the current Multiple Award Schedule (MAS) SIN 561510 - Travel Agent Services Scope of Work, service performance metrics, technology capabilities such as mobile itinerary applications and Quality Assurance platforms, data file production and reporting capabilities, traveler messaging systems, proprietary databases and portals, chat capabilities, unused ticket management, traveler tracking systems, and reservation data submission.

Overview

Agency
Federal Acquisition Service (FAS) [GSA]
Response Deadline
Oct. 13, 2023, 11:59 p.m. EDT (original: Oct. 5, 2023, 5:00 p.m. EDT) Past Due
Posted
Sept. 12, 2023, 1:37 p.m. EDT (updated: Sept. 28, 2023, 3:29 p.m. EDT)
Set Aside
None
NAICS
561510 - Travel Agencies
PSC
V999 - Transportation/Travel/Relocation- Other: Other
Place of Performance
Not Provided
Source
Open
Current SBA Size Standard
$25 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Odds of Award
26%
Vehicle Type
Blanket Purchase Agreement
On 9/12/23 Federal Acquisition Service issued Sources Sought 47QMCB23N0012 for GSA Shared Service Solution Travel Management Company (TMC) Strategy due 10/13/23. The opportunity was issued full & open with NAICS 561510 and PSC V999.
Primary Contact
Name
Jackie Davis - Contracting Officer   Profile
Email
jaclyn.davis@gsa.gov
Phone
None

Documents

Posted documents for Sources Sought 47QMCB23N0012

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Additional Details

Source Agency Hierarchy
GENERAL SERVICES ADMINISTRATION > FEDERAL ACQUISITION SERVICE > GSA/FAS OFFICE OF ACQUISITION OPERA
FPDS Organization Code
4732-AQ000
Source Organization Code
500025447
Last Updated
Sept. 28, 2023
Last Updated By
jaclyn.davis@gsa.gov
Archive Date
Oct. 28, 2023