GSA OCAS - Advanced eLearning for the Federal Human Resources - MRAS

The U.S. Office of Personnel Management (OPM), in collaboration with the General Services Administration (GSA), is conducting market research to explore innovative eLearning solutions for modernizing training and development within the Federal Human Resources Workforce (HRWF). This initiative, led by the HR 2.0 Training Program Management Office, aims to enhance OPM's strategic human capital management responsibilities by transitioning from traditional instructor-led training methods to a more efficient, centralized approach utilizing advanced eLearning technologies.

The primary goal of this project is to develop a scalable and performance outcome-based training ecosystem that can be centrally managed and accessed by approximately 34,000 HR professionals across various federal agencies. The envisioned solution should support modular learning pathways that allow for adaptive learning experiences tailored to individual needs. Key components include Learning Experience Architecture, Learning Record Store capabilities, and instructional delivery solutions that align with OPM's Human Resources Management Competency Model.

OPM seeks industry input on approaches for converting existing instructor-led training into modular eLearning formats while ensuring quality assurance and competency-based outcomes. The solution should also provide robust analytics capabilities to track learner progress, proficiency, and skill acquisition while maintaining interoperability standards such as xAPI, cmi5, or SCORM. Additionally, considerations around data protection, especially concerning Personally Identifiable Information (PII), Section 508 compliance for accessibility, and vendor-administered credentialing are crucial elements of this modernization effort.

Through this Request for Information (RFI), OPM aims to understand commercial capabilities in providing scalable eLearning solutions that can be implemented governmentwide under a credentialing framework similar to the Federal Acquisition Certification program. Vendors are invited to propose innovative contract structures and pricing models suitable for phased implementation from initial pilot projects through full-scale deployment while addressing potential risks and dependencies associated with data ownership and intellectual property rights.