FY26 ServiceNow Renewal

Background
The National Aeronautics and Space Administration (NASA) Information Technology Procurement Office (ITPO) is issuing a Limited-Sources Justification (LSJ) for the FY26 ServiceNow Renewal. This acquisition is part of NASA's efforts to maintain continuity in their software development and support systems that are integrated with the ServiceNow ecosystem currently in use at NASA Langley Research Center (LaRC).

The goal of this contract is to secure necessary software licenses and services for ongoing IT operations, mission support workflows, and cybersecurity compliance.

Work Details
The contract encompasses the acquisition of ServiceNow software licenses and services, including:
1. FedRAMP Premium cloud platform;
2. Portfolio management;
3. Hub Starter;
4. IT integration management;
5. Agile team support;
6. Custom ServiceNow applications through CreateNow;
7. Non-production instances;
8. Software asset management for comprehensive enterprise workflow solutions.

These tools are essential for maintaining NASA’s enterprise service delivery, ensuring operational continuity, and supporting various IT functions within a secure environment.

Period of Performance
Date of Award through 12/15/2026

Place of Performance
NASA Langley Research Center (LaRC)