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Flexible Spending Account Program Services

ID: SP-HI-237248 • Type: Sources Sought

Description

The U.S. Office of Personnel Management (OPM) is seeking to identify qualified small business sources which can provide flexible spending account program services, including claims administration, web services, customer support, and quality assurance for the Federal Flexible Spending Account Program (FSAFEDS) under North American Industry Classification System(NAICS) code 524292, Third Party Administration of Insurance and Pension Funds.

Please see the attached Sources Sought Notice and all attachments for full details.

OPM encourages interested vendors to follow this notice to receive notification from

beta.sam.gov when information is added.

DISCALIMER: This sources sought notice is for market research purposes only and IS NOT A REQUEST FOR PROPOSAL(RFP) nor does it restrict the Government as to its ultimate acquisition approach. The Government will not reimburse respondents for any costs incurred in preparation of a response to this notice.

Background
The U.S. Office of Personnel Management (OPM) is seeking to identify qualified small business sources which can provide flexible spending account program services, including claims administration, web services, customer support, and quality assurance for the Federal Flexible Spending Account Program (FSAFEDS) under North American Industry Classification System (NAICS) code 524292, Third Party Administration of Insurance and Pension Funds. OPM is responsible for setting government-wide benefits and human resources policies and providing guidance to agencies, as well as procuring and managing the contractual relationships with carriers for the various benefit programs. One benefit administered by OPM is FSAFEDS, a cafeteria plan authorized by § 125 of the Internal Revenue Code and established in the FSAFEDS plan document (“FedFlex”). FSAFEDS allows eligible employees at participating Federal agencies to enroll in a flexible spending account that uses pre-tax payroll deductions to reimburse their eligible out-of-pocket health care and dependent care expenses. Over 490,000 employees currently participate and save an average of approximately 30% on these expenses.

Work Details
The contractor would need to provide various services including prompt, accurate claims administration, building a website to provide services to current and potential FSAFEDS enrollees, working with BENEFEDS for agency billing and employee allotment reconciliation, sufficient customer service staff to meet the needs of FSAFEDS enrollees and applicants, marketing, education, and enrollment services.
The contractor would also need to ensure compliance with section 508 of the Rehabilitation Act.

Overview

Response Deadline
Dec. 18, 2023, 4:00 p.m. EST Past Due
Posted
Dec. 5, 2023, 11:17 a.m. EST
Set Aside
None
PSC
None
Place of Performance
Alexandria, DC United States
Source
SAM

Current SBA Size Standard
$45.5 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
On 12/5/23 Healthcare and Insurance issued Sources Sought SP-HI-237248 for Flexible Spending Account Program Services due 12/18/23. The opportunity was issued full & open with NAICS 524292.
Primary Contact
Name
Erica Randall   Profile
Phone
None

Secondary Contact

Name
Carrie Fairbanks   Profile
Phone
None

Documents

Posted documents for Sources Sought SP-HI-237248

Question & Answer

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Additional Details

Source Agency Hierarchy
OFFICE OF PERSONNEL MANAGEMENT > OFFICE OF PERSONNEL MANAGEMENT > HEALTHCARE INSURANCE OPERATIONS
FPDS Organization Code
2400-243500
Source Organization Code
500007611
Last Updated
Jan. 2, 2024
Last Updated By
carrie.fairbanks@opm.gov
Archive Date
Jan. 2, 2024