Firearms Training Simulator Maintenance (USCG SMTC)

Background
The US Coast Guard Special Missions Training Center (SMTC) intends to award a sole-source purchase order for the maintenance and repair of the InVeris 100 mil Firearms Training Simulator. This decision is based on the proprietary nature of the simulator and its associated weapon systems, which are exclusively manufactured and supported by InVeris Training Solutions.

The goal of this contract is to ensure the operational readiness of the SMTC's simulator systems through specialized maintenance services that require proprietary knowledge and components.

Work Details
The contractor will provide extended warranty service, depot-level maintenance, and repair for the InVeris 100 mil Firearms Training Simulator and associated simulated weapon systems. Specific tasks include:
1. Identify unserviceable weapons through inspections or instructor feedback, submitting a Return Merchandise Authorization form to InVeris for warranty confirmation.
2. Coordinate shipping of unserviceable weapons to the contractor's facility using provided shipping labels.
3. Repair unserviceable weapons within 30 days of receipt, notifying the simulations manager in case of delays.
4. Ship repaired weapons back to SMTC at no cost.

The contractor must propose qualified personnel, maintain required support levels, ensure employee identification compliance, and adhere to government regulations regarding conduct and security.

Period of Performance
The contract will have a one-year base period from September 24, 2026, through September 23, 2027, with four one-year option periods extending through September 23, 2029.

Place of Performance
The primary place of performance will be at the Contractor’s facilities with frequent visits to the United States Coast Guard at BLDG BB6, Camp Lejeune, NC.

Bidder Requirements
Bidders must meet specific requirements including being a small business as this opportunity is set aside for small businesses (Small Business Set Aside - Total). Additionally, contractors must propose qualified personnel capable of performing all specified requirements in the SOW.

Incumbent Analysis (see Incumbents section for more detail)
The prior contract 70Z04323PSMTC0025 was awarded to Inveris Training Solutions for $218,250 (09/24/23–09/23/26) to provide firearm simulator specific equipment extended warranty service. This current requirement for Firearms Training Simulator Maintenance (USCG SMTC) appears to be a continuation of that same InVeris 100 mil firearms training simulator support, including depot-level maintenance and repair of the associated simulated weapon systems under the simulator’s proprietary warranty/repair framework.