Enterprise File Storage (EFS) Program Expansion

Background
The Taxpayer Services division of the IRS is seeking program support services for the ongoing development, testing, maintenance, and enhancement of the Enterprise File Storage (EFS) Digitization/Pega Platform. This initiative aims to modernize legacy systems and improve operational efficiency within the agency.

Work Details
The contractor will be responsible for several key tasks including:

1) Conducting an Orientation Briefing to initiate communication and understanding of contract requirements;

2) Providing contract management support to ensure uninterrupted performance of current program solutions/products;

3) Supporting Pega Configuration and Testing;

4) Developing a Transition Plan within 15 days after Agency personnel are provided;

5) Ensuring all software or processes developed conform to Section 508 standards.

The contractor must also provide monthly summaries of work performed, identify risks, and maintain a staffing plan. Key personnel must have Medium Level Minimum Background Investigation (MBI) clearance.

Period of Performance
The period of performance for this contract is one year from the date of award, with two optional 12-month periods.

Place of Performance
Work will be performed at the IRS New Carrollton Federal Building (NCFB), located at 5000 Ellin Rd. Lanham, MD 20706.

Bidder Requirements
Bidders must ensure that all personnel performing work under this contract maintain a Medium Level Minimum Background Investigation (MBI) clearance. Key personnel qualifications include experience in managing cross-functional teams and compliance with regulatory standards.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent based on contract 47QTCA18D00BR-2043FY26F00008 awarded to Kilda Group for approximately $4,999,817 (11/24/25–11/23/26). The prior award description indicates enterprise file storage development, maintenance, and contracting support, which aligns with the current need for ongoing development/testing, maintenance, and enhancement of the Enterprise File Storage (EFS) Digitization/Pega Platform. The continued focus on EFS program support suggests this effort may be a continuation or expansion of the same platform lifecycle work.