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Emergency Dispatch Services - Fort Devens, MA

ID: W15QKN-26-Q-A128 • Type: Solicitation • Match:  95%
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Description

*** THIS REQUIREMENT IS A SOLE SOURCE REQUIREMENT IN ACCORDANCE WITH FAR
6.103-1 "ONLY ONE RESPONSIBLE SOURCE AND NO OTHER SUPPLIES OR SERVICES
WILL SATISFY AGENCY REQUIREMENTS. ***
THIS REQUIREMENT IS SUBJECT TO THE AVAILABILITY OF FUNDS IN ACCORDANCE
WITH FAR CLAUSE 52.232-18
1. The purpose of this solicitation is for the procurement of Emergency Dispatch Services in
support of the Directorate of Emergency Services (DES), United States Army Garrison (USAG)
Fort Devens, MA 01434-4429. The required Emergency Dispatch Services will assist the Fort
Devens DES with routing calls through the local switchboard requiring Fire, Police, and/or
Ambulance services to respond depending on the nature of the call received. The scope of this
requirement is for Nashoba Valley Regional Dispatch District to provide emergency 9-1-1 services,
to include monitoring all 9-1-1 phone calls from the Fort Devens installation, dispatch patrol cars to
the recorded addresses of these calls and dispatch ambulances and fire services to theses calls, if
needed.
2. The Government intends to solicit and award a Firm Fixed Price (FFP) contract under Other
than Full and Open Competition as sole source to Nashoba Valley Regional Dispatch District, as
they are the only contractor available operating a dispatch center connected to the local
switchboard that receives all localized emergency calls. No open market quotes will be accepted.
3. The period of performance for this effort shall be one (1) 12-month Base Period and four (4) 12-
month Option Periods.
4. See Federal Acquisition Regulation (FAR) 52.212-1 "Instructions to Offerors", FAR 52.212-1
"Addendum For Instructions To Offerors", FAR 52.212-2 "Addendum For Evaluation Criteria" and
FAR 52.212-4 "Addendum For Contract Terms And Conditions--Commercial Products and
Commercial Services".
5. Questions regarding the solicitation shall be issued via email no later than WEDNESDAY, 9 July
2026, 12:00PM EDT, to the Contract Specialist, Mitchell Douglas at mitchell.e.douglas.civ@army.
mil, and the Contracting Officer, Jasmyne Peterson at jasmyne.c.peterson.civ@army.mil.
6. All work shall be performed in accordance with Attachment 0001 - Performance Work Statement
(PWS).
7. All offers shall remain valid for 120 calendar days.

8. The Offeror must be registered in the System for Award Management (SAM) in order to be
eligible to receive a Department of War contract award. Steps to register can be found at
https://www.SAM.gov.
9. COMPLETING A QUOTE FOR SUBMITTAL:
a. Quotes are due no later than the date and time listed in the Standard Form (SF) 1449, Block 8,
and shall be submitted via email to the Contract Specialist, Mitchell Douglas at mitchell.e.douglas.
civ@army.mil, and the Contracting Officer, Jasmyne Peterson at jasmyne.c.peterson.civ@army.
mil. Updates to this solicitation will be posted on the SAM website (https://www.SAM.gov/).
b. Quotes shall include the offerors CAGE Code, Unique Entity Identified (UEI), Federal Tax
Identification Number (TIN), and any small business preference or socioeconomic concern (such
as 8(a) certified, HUBZone certified, Women-Owned Small Business/Economically Disadvantaged
Women-Owned Small Business, and Service-Disabled Veteran-Owned Small Business) under the
applicable NAICS code, see block SF1449, Block 10.
c. The Offerors shall submit a price for each FFP Contract Line Item Number (CLIN) for the base
period and option periods on the SF1449 Continuation Sheets of the solicitation. Offerors are
required to complete blocks 12, 17, and 30. Offerors are required to submit a signed SF1449
(Blocks 30a through 30c). In addition, the contractor shall sign and acknowledge any potential
resulting amendments to this solicitation. In doing so, the offeror accedes to the contract terms and
conditions as written in the solicitation.
d. Provide the name, title, address, email address and telephone number of the company/division
point of contact regarding business decisions made with respect to the proposal and who can
contractually obligate the company. The offeror shall identify those individuals authorized to
negotiate with the Government.
e. Pricing for each CLIN must be submitted in the proper format. The proper format consists of
QUANTITY * UNIT PRICE = AMOUNT/NET AMOUNT. In the event there is a discrepancy in the
calculation, the UNIT PRICE will be held to the intended price multiplied by the QUANTITY. If the
offeror shows only the AMOUNT/NET AMOUNT, but fails to enter a UNIT PRICE, the AMOUNT
/NET AMOUNT divided by the QUANTITY will be held to be the intended price.
f. The Contractor shall submit with its offer, the Prime Contractor's valid Certificate of Insurance in
accordance with the requirements and applicable insurance amounts set forth within the
solicitation at FAR 52.228-5, Insurance - Work on a Government Installation," and "Insurance
Requirements" listed below.
g. The offeror shall complete all "fill-ins" in provisions and clauses that apply to the response to this
solicitation.
h. The Offeror shall complete Standard Form LLL, "Disclosure of Lobbying Activities" is applicable.

i. Failure to provide any applicable information required by this solicitation may result in the offeror
being deemed non-responsive and ineligible for award.
10. Attachment(s):
Attachment 0001 - Performance Work Statement (PWS)
Attachment 0002 - SCA Wage Determination

Background
The United States Army Garrison (USAG) Fort Devens, MA, is seeking to procure Emergency Dispatch Services to support its Directorate of Emergency Services (DES). The goal of this contract is to ensure efficient routing of emergency calls requiring Fire, Police, and Ambulance services.

The contract will be awarded as a sole source requirement to Nashoba Valley Regional Dispatch District, the only contractor with a dispatch center connected to the local switchboard that receives all localized emergency calls.

Work Details
The contractor will provide the following services:
1. Monitor all 9-1-1 phone calls originating from the Fort Devens installation.
2. Route calls through the local switchboard based on the nature of each call.
3. Dispatch patrol cars to the addresses recorded during these calls.
4. Dispatch ambulances and fire services as needed in response to emergency situations.

Period of Performance
The contract will have a period of performance consisting of one 12-month Base Period and four 12-month Option Periods.

Place of Performance
All work will be performed at USAG Fort Devens, MA.

Bidder Requirements
To be eligible for award, bidders must demonstrate a feasible technical approach capable of meeting the requirements outlined in the Performance Work Statement (PWS). They must also provide documentation and any applicable certification for operating a switchboard tied into local telephone services. Additionally, bidders must submit a valid Certificate of Insurance as per solicitation requirements.

Overview

Response Deadline
July 13, 2026, 12:00 p.m. EDT Due in 5 Days
Posted
July 7, 2026, 2:53 p.m. EDT
Set Aside
None
Place of Performance
Devens, MA 01434 United States
Source

Current SBA Size Standard
$19 Million
Pricing
Fixed Price
Est. Level of Competition
Sole Source
Est. Value Range
Experimental
$400,000 - $1,250,000 (AI estimate)
Signs of Shaping
The solicitation is open for 5 days, below average for the ACC Picatinny. 60% of similar contracts within the Department of the Army had a set-aside.
On 7/7/26 ACC Picatinny issued Solicitation W15QKN-26-Q-A128 for Emergency Dispatch Services - Fort Devens, MA due 7/13/26. The opportunity was issued full & open with NAICS 561421 and PSC R429.
Primary Contact
Name
Mitchell E Douglas   Profile
Phone
None

Secondary Contact

Name
Jasmyne Peterson, Contracting Officer   Profile
Phone
None

Documents

Posted documents for Solicitation W15QKN-26-Q-A128

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Additional Details

Source Agency Hierarchy
DEPT OF DEFENSE > DEPT OF THE ARMY > AMC > ACC > ACC-CTRS > ACC-NJ
FPDS Organization Code
2100-W15QKN
Source Organization Code
500045967
Last Updated
July 7, 2026
Last Updated By
mitchell.e.douglas.civ@mail.mil
Archive Date
July 28, 2026