DOE - Conduct Workload Analysis - MRAS

The U.S. Department of Energy (DOE), through its Western Area Power Administration (WAPA), is seeking to address staffing and workload management within its operations. As a Federal Power Marketing Administration, WAPA is responsible for marketing and delivering hydroelectric power across fifteen states, and it has recognized the need for a strategic initiative to evaluate workforce efficiency. This initiative stems from concerns raised in previous Federal Employee Viewpoint Surveys regarding workload reasonableness, as well as employee attrition due to a Deferred Resignation Program. The General Services Administration (GSA) is conducting market research on behalf of the DOE to identify qualified contractors capable of performing comprehensive workload analyses.

The primary task involves conducting a Workforce Optimization and Workload Analysis to assess current staffing levels against industry standards within WAPA's Maintenance Office and Procurement Office. The analysis will focus on determining whether WAPA has the appropriate number of employees in key roles such as electricians, Electronic Integrated Systems Mechanics, and high-voltage electricians, totaling approximately 370 positions in maintenance and 50 positions in procurement. The contractor will evaluate these staffing levels by benchmarking them against norms from the electrical utility industry or federal government standards.

In addition to assessing current workforce utilization, the contractor will analyze workload distribution to identify potential imbalances or bottlenecks that could hinder operational effectiveness. They will also explore opportunities for process improvement, technology adoption, and organizational restructuring with an aim to enhance efficiency across WAPA's geographically dispersed operations. The deliverables from this project are expected to include actionable recommendations for optimizing workforce deployment and improving productivity while leveraging modern remote-first methodologies.

This non-personal services contract requires the contractor to provide all necessary labor, management, supervision, and secure remote capabilities for data collection and analysis. While most activities are expected to be conducted remotely, limited in-person engagement may be required when essential for data integrity or stakeholder participation. Any proposed on-site activities must be justified in advance and approved by the Government.