Third Party Monitoring Service & Subscription for VISN 5 Elkridge Landing Office   2

Background
The Department of Veterans Affairs (VA) is seeking a third-party provider to deliver subscription-based monitoring, protection, and ongoing service support for physical security systems at the VISN 5 office.

The goal of this contract is to ensure the safety and security of the facility through comprehensive monitoring services.

Work Details
The contractor shall provide all labor, materials, equipment, tools, monitoring, and supervision necessary to maintain and support the fully installed security systems at the VISN 5 office location. Services include:
- Monitoring for Intrusion Detection, Access Control, and Video Surveillance systems with custom protection plans and standard monitoring that includes a 24-hour test timer.
- Central station signal receiving and notification service to alert police/fire and VA contacts upon alarm/trouble/supervisory signals; may phone-verify burglar/fire alarms at discretion prior to dispatch.
- A protection plan covering Secom-installed parts and labor for natural faults/failures, with exclusions for batteries, network issues, vandalism, acts of nature, sabotage, and parts installed by others unless expressly included.
- Limited parts warranty for one year from installation completion excluding acts of God or misuse.
- Normal service hours are Monday–Friday from 7:00 AM to 4:00 PM with repairs scheduled during these hours. Emergency/after-hours support is billable under Protection Plan exclusions. Deliverables include active monitoring with a 24-hour test timer, project completion email notice upon completion, single-deployment training, and data sheets/manuals upon request.

Period of Performance
Base Period: June 30, 2026 – June 29, 2027; Option Year 1: June 30, 2027 – June 29, 2028; Option Year 2: June 30, 2028 – June 29, 2029; Option Year 3: June 30, 2029 – June 29, 2030; Option Year 4: June 30, 2030 – June 29, 2031.

Place of Performance
VISN 5 Office located at 939 Elkridge Landing Road Suite 300 Linthicum Heights, MD 21090.

Bidder Requirements
Bidders must have experience in providing security system services. The contractor must maintain UL2050 certification for applicable work. Compliance with NDAA requirements is mandatory.