DHS CBP - eDiscovery Journaling and Archiving - MRAS

The U.S. Customs and Border Protection (CBP), under the Department of Homeland Security (DHS), is seeking to modernize its eDiscovery capabilities through a comprehensive cloud-based solution. This initiative is facilitated by the General Services Administration (GSA) as part of a market research effort to identify commercially available platforms that can meet CBP's needs for electronic email discovery, in compliance with National Archives and Records Administration (NARA) requirements, including Capstone, and support Freedom of Information Act (FOIA) workflows and litigation processes. The overarching goal is to enhance the management of electronically stored information (ESI), particularly from Microsoft 365 sources, ensuring efficiency, cost reduction, and adherence to legal and regulatory standards.

CBP's current journaling system utilizes Archive 360 to maintain both legacy and live stream journal data, managing approximately 2-3 petabytes of data across an estimated 80,000 mailboxes within Microsoft Office 365. The agency is looking for a robust eDiscovery platform capable of centralized data collection from various Microsoft 365 services, integration with Relativity-One for data review processes, and scalability to handle growing data volumes while ensuring security compliance with government standards such as FedRAMP.

The scope of work involves replacing CBP's existing cloud-based email journaling and archiving system with a solution that captures all email data in real-time from Office 365 in an unalterable format. This includes the migration of several petabytes of current journaling data into the new system while providing secure storage for emails, Teams chats, SharePoint messaging, and more. Additionally, the proposed solution must offer tools designed specifically for supporting litigation and FOIA workflows throughout the entire eDiscovery lifecycle.

In pursuit of these objectives, CBP requires potential vendors to demonstrate their platform's capabilities in areas such as ingestion integration with Relativity-One; support for legal hold management; scalable infrastructure accommodating large user bases; deployment options including SaaS or hybrid models; advanced analytics features like AI or machine learning; security measures aligned with federal standards; comprehensive technical support services; and effective strategies for migrating existing systems into the new architecture.