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DFC Service Now Professional Services Industry Day

ID: 77344423QXXXX • Type: Presolicitation

Description

This announcement is to notify interested parties that a Virtual Industry Day is being hosted by the U.S. International Development Finance Corporation (DFC) with Office of Information Technology (OIT) for Service Now Professional Services, Operation and Maintenance . The Virtual Industry Day will be held on July 18, 2024. The presentation will begin promptly at 11:00am EST and last until 1:00pm EST. The purpose of this Virtual Industry Day will be for the OIT to present information regarding its vision, current strategy, and requirements for the forthcoming acquisition. Both Acquisitions and OIT will address questions at the end of the presentation. The Draft Statement of Work is attached to this announcement for interested parties to reference.

Background
The U.S. International Development Finance Corporation (DFC) is the U.S. Government's development finance institution, mobilizing private capital to help solve critical development challenges and advance U.S. foreign policy. DFC manages a portfolio of more than 1000 transactions worth more than $30 billion in over 100 countries and operates on a self-sustaining basis at no net cost to the American taxpayer.
The Office of Information Technology (OIT) is responsible for managing DFC’s IT infrastructure and application development.

Work Details
The contractor is required to provide specialized services in implementing new development and operations and maintenance (O&M) support for US International Development Finance Corporation (DFC) users under the guidance of federal Technical Lead and Project Manager.
The scope includes supporting, maintaining, and enhancing the current ServiceNow platform and modules, as well as proposing new processes to improve efficiency as needed.
Additionally, the contractor shall work in key areas such as ITSM, Incidents, Problem Management, Change Management, and comply with Service Level Agreements (SLAs).

Overview

Response Deadline
July 18, 2024, 11:00 a.m. EDT Past Due
Posted
July 3, 2024, 1:37 p.m. EDT (updated: July 18, 2024, 2:51 p.m. EDT)
Set Aside
None
NAICS
None
Place of Performance
Washington, DC 20527 United States
Source
SAM

Est. Level of Competition
Average
Est. Value Range
Experimental
$500,000 - $2,000,000 (AI estimate)
Odds of Award
90%
On 7/3/24 International Development Finance Corporation issued Presolicitation 77344423QXXXX for DFC Service Now Professional Services Industry Day due 7/18/24. The opportunity was issued full & open and PSC DA01.
Primary Contact
Name
Jason Jamula   Profile
Phone
None

Documents

Posted documents for Presolicitation 77344423QXXXX

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Additional Details

Source Agency Hierarchy
UNITED STATES INTERNATIONAL DEVELOPMENT FINANCE CORPORATION > UNITED STATES INTERNATIONAL DEVELOPMENT FINANCE CORPORATION > OFFICE OF ACQUISITION
FPDS Organization Code
7700-773444
Source Organization Code
500154794
Last Updated
Aug. 3, 2024
Last Updated By
jason.jamula@dfc.gov
Archive Date
Aug. 2, 2024