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AITC Conference System Maintenance and Support

ID: 36C10B27Q0049_1 • Type: Synopsis Solicitation • Match:  85%
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Description

Background
The Austin Information and Technology Center (AITC) is part of the Department of Veterans Affairs and aims to provide high-quality, effective, and efficient Information Technology (IT) services to support the care of Veterans.

This solicitation is for a single award Blanket Purchase Agreement (BPA) for equipment, installation, preventative maintenance, and support for various conference rooms at AITC. The goal is to ensure that the conference systems are operational and meet all specified requirements.

Work Details
The contractor will be responsible for:
1. Providing equipment preventative maintenance and support for AITC Conference Systems.
2. Replacing or expanding existing equipment capabilities at the AITC facility located at 1615 Woodward Street, Austin, TX 78772.
3. Implementing new equipment which includes reporting with cost estimates, procurement, shipment, delivery, and installation of complete conference systems.
4. Performing maintenance tasks which may include site visits or phone support, equipment replacement or repair, and system integration updates to ensure proper operation of the conference systems.
5. Conducting Preventative Maintenance Inspections every six months including inspection, cleaning, calibration, and functional testing of all installed VTC equipment.
6. Providing a Help Desk/remote technical support capability Monday through Friday from 7:00 AM to 4:00 PM CST for maintenance-related inquiries.

Period of Performance
The BPA will have five ordering periods of 12 months each over a total period of five years. Individual calls will specify specific periods of performance not exceeding 12 months after the last date of the ordering period.

Place of Performance
Work will be performed at VA facilities located in Austin, Texas.

Bidder Requirements
Bidders must be Service Disabled Veteran Owned Small Businesses (SDVOSB). They must provide evidence of their status as an SDVOSB certified by the Small Business Administration (SBA). Contractors must also be authorized resellers or distributors for any required equipment and provide an authorized reseller letter from the OEM.

The Purpose of this amendment is to post RFQ Amendment 0001.

Publish Q&A in response to RFQ.

This is a solicitation for a single award Blanket Purchase Agreement for Austin Information and Technology Center (AITC) Equipment, installation, preventative maintenance and Support for various conference rooms. Please read the solicitation carefully. Questions regarding the RFP will be accepted. Respondents shall submit any questions to the Contract Specialist and Contracting Officer at the aforementioned email addresses, NO LATER THAN, 2:00PM Central Standard Time (CST), October 23, 2026. Offeror Quotes shall be submitted by email directly to Contract Specialist, Shakiya Harris at Shakiya.harris@va.gov and the Contracting Officer, Mary B. Accomando at Mary.Accomando@va.gov in the files set forth below, NO LATER THAN, October 28, 2026 at 1:00 PM, Central Standard Time.

Overview

Response Deadline
Due in 5 Days
Posted
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
Place of Performance
Austin, TX USA
Source

Current SBA Size Standard
$21.5 Million
Est. Level of Competition
Low
Est. Value Range
Experimental
$250,000 - $1,500,000 (AI estimate)
Vehicle Type
Blanket Purchase Agreement
Signs of Shaping
The solicitation is open for 6 days, below average for the TAC New Jersey.
On 10/22/26 TAC New Jersey issued Synopsis Solicitation 36C10B27Q0049_1 for AITC Conference System Maintenance and Support due 10/28/26. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 561499 (SBA Size Standard $21.5 Million) and PSC DE01.
Primary Contact
Title
Supervisory Contracting Officer (III)
Name
Mary B Accomando   Profile
Phone
(512) 981-4449

Secondary Contact

Title
None
Name
Shakiya Harris   Profile
Phone
(512) 981-4021

Documents

Posted documents for Synopsis Solicitation 36C10B27Q0049_1

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
FPDS Organization Code
3600-0010B
Source Organization Code
100180016
Last Updated
Last Updated By
mary.accomando@va.gov
Archive Date