Commvault Software Licenses, Maintenance Renewal

Background
The Department of Veterans Affairs (VA) is seeking to renew over 4,000 terabytes of Commvault software licenses, including maintenance and ancillary support services.
This initiative is part of the VA's mission to ensure robust data protection and backup capabilities across its medical centers and data centers, which are critical for disaster recovery and compliance with national standards.

Work Details
The contract involves the renewal of Commvault software licenses that are essential for backup and recovery operations across all VA Medical Centers (VAMCs).
The required services include:
- Maintenance support that encompasses bug fixes, upgrade releases, enhancements, and periodic updates.
- Technical support available 24/7 throughout the year to ensure continuous data protection.
- Ancillary support services for Enterprise Elite Success aimed at reducing response times for high-severity issues.
- Performance includes a base period of 12 months with four 12-month option periods and 26 optional tasks in each period to cover additional support needs.
- The optional tasks will address increased demands for licenses, nodes, and gap protection necessary for interoperability with existing infrastructure.

Period of Performance
The performance period includes a base period of 12 months followed by four optional periods of 12 months each, with an option to extend services for an additional 6 months.

Place of Performance
The contract will be performed across various locations where VA Medical Centers (VAMCs) and data centers are situated.