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Intent to Sole Source Biopoint Patient Wristband Support Services

ID: 36C26325P1112 • Type: Special Notice • Match:  90%
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Description

The Department of Veterans Affairs, Network Contracting Office 23 intends to award a sole source contract under the authority of FAR 6.302-1/13.106-1(b)/13.501 Only one responsible source and no other supplies or services will satisfy agency requirements, to Four Points Technology, LLC for a supply/service. This notice of intent is not a request for quotations; interested parties may express their interest by providing a capabilities statement no later than September 12, 2025 at 16:00 CT. The capabilities statement must provide clear and unambiguous evidence to substantiate the capability of the party to provide the required services. A determination not to compete this proposed contract upon responses to this notice is solely within the discretion of the Government. Verbal responses are not acceptable and will not be considered. When responding to this announcement, respondents should refer to Announcement, Notice of Intent. If after September 12, 2025 no viable responses have been received in response to this announcement, the Department of Veterans Affairs shall negotiate solely with Four Points Technology, LLC. This notice of intent to award a sole source contract is not a request for competitive quotes. There will be no solicitation available for competitive quotes. Phone calls will not be accepted. The point of contact for this action is Contract Specialist Theresa Thunder who can be reached at Theresa.Thunder@va.gov.
Background
The Department of Veterans Affairs (VA), specifically the Network Contracting Office 23, is seeking to award a sole source contract to Four Points Technology, LLC for the provision of annual software support services for the Biopoint Patient Identification Wristband Software.
This contract aims to ensure that the Minneapolis VA Health Care System (MVAHCS) has reliable access to necessary software support and maintenance, which is critical for patient identification processes.

Work Details
The contractor will provide annual software support for the Biopoint Patient Identification Wristband Software at MVAHCS. Key tasks include:
- Telephone support and software maintenance covering all critical and non-critical incidents, including virus issues.
- Remote diagnostic and corrective procedures using a VPN connection to the Biopoint System.
- Scheduled maintenance according to manufacturer specifications, including application version upgrades, system management utilities, and uploading software updates.
- Operational uptime requirement of 95% during normal operating hours (Monday through Friday from 08:00 to 20:00 EST).
- Response time for unscheduled maintenance must be within four hours of notification.
- The contractor must notify the Point of Contact (POC) within 48 hours of discovering any defects or repairs needed outside their responsibility.
- Provide software upgrades and updates as released by the manufacturer, including mandatory updates due to changes in laws or regulations.
- Ensure personnel servicing the equipment are fully qualified with a minimum of two years’ experience in Biopoint systems.
- Maintain security protocols as per VA standards, including data protection measures and adherence to VA Directive 6500 regarding information security.

Period of Performance
The contract will be performed over a period that aligns with annual support requirements.

Place of Performance
Minneapolis VA Health Care System (MVAHCS), Fargo, ND.

Overview

Agency
VISN 23: Midwest Health Care Network (VISN-23) [VA - VHA]
Response Deadline
Sept. 12, 2025, 5:00 p.m. EDT Past Due
Posted
Sept. 4, 2025, 12:51 p.m. EDT
Set Aside
None
NAICS
541519 - Other Computer Related Services
PSC
DA01 - IT And Telecom - Business Application/Application Development Support Services (Labor)
Place of Performance
Not Provided
Source
Open
Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Sole Source
Est. Value Range
Experimental
$50,000 - $150,000 (AI estimate)
Signs of Shaping
79% of similar contracts within the Veterans Health Administration had a set-aside.
On 9/4/25 VISN 23: Midwest Health Care Network issued Special Notice 36C26325P1112 for Intent to Sole Source Biopoint Patient Wristband Support Services due 9/12/25.
Primary Contact
Title
Contract Specialist
Name
Theresa Thunder   Profile
Email
theresa.thunder@va.gov
Phone
(701) 239-3700

Documents

Posted documents for Special Notice 36C26325P1112

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > NETWORK CONTRACT OFFICE 23 (36C263)
FPDS Organization Code
3600-00263
Source Organization Code
100183219
Last Updated
Sept. 27, 2025
Last Updated By
Theresa.Thunder@va.gov
Archive Date
Sept. 27, 2025