CMOP Maintenance and Support

ID: 36C10B25Q0450 • Type: Sources Sought • Match: 85%

Hello! Please let me know your questions about this opportunity. I will answer based on the available opportunity documents.

Please sign-in to link federal registration and award history to assistant. Sign in to upload a capability statement or catalogue for your company

Some suggestions:

Please summarize the work to be completed under this opportunity

Draft a sources sought response template for this opportunity

Do the documents mention an incumbent contractor?

Does this solicitation list any subcontracting requirements?

I'd like to anonymously submit a question to the procurement officer(s)

Description

Posted: Aug. 13, 2025, 7:23 a.m. EDT

This amendment is issued to advise all interested parties that the requirement previously described under RFI 36C10B25Q0450 will be consolidated with RFI 36C10B25Q0451 into a single effort entitled, "CMOP Systems Enhancement, Maintenance, and Integration Support." VA intends to solicit the consolidated effort under the Transformation Twenty-One Total Technology Next Generation (T4NG) Indefinite Delivery Indefinite Quantity (IDIQ) contract as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside. This effort is planned as a Fiscal Year 2026 action with the solicitation anticipated for release through ATOMS on September 12, 2025.

Posted: July 16, 2025, 10:42 a.m. EDT

Background
The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Consolidated Mail Outpatient Pharmacy (CMOP) aims to provide high-quality, effective, and efficient Information Technology (IT) services to support the care of Veterans.

The CMOP operates a network of seven automated production facilities that fulfill approximately 135 million prescriptions annually for Veterans and other eligible patients. The contract seeks to maintain and support the software and hardware integration systems at both national and local CMOP levels, ensuring seamless operation across diverse equipment types used in prescription processing.

Work Details
The Contractor shall provide comprehensive software maintenance, support, troubleshooting, issue resolution, and development of bug fixes for a network of seven automated pharmaceutical-dispensing facilities. Key tasks include:
1. **Project Management**: Develop a Contractor Project Management Plan (CPMP) detailing approach, timeline, tools, and coordination for data collection reporting requests.

2. **Maintenance and Integration Support**: Ensure safe operation of CMOP production system software, databases, data interfaces, and programmable logic controllers during all operational hours. Provide emergency troubleshooting with a 10-minute remote response time and 45-minute on-site recall time.

3. **Testing and Deployment**: Conduct testing in a contractor-hosted environment simulating production conditions. Provide detailed Test Plans for approval prior to testing.

4. **Reporting Requirements**: Submit weekly progress reports covering completed work, planned activities, problems encountered, and resolutions.

5. **Specific Deliverables**: Include source code documentation, SQL scripts for database changes, deployment plans, release notes detailing changes in functionality.

Period of Performance
The contract will have an initial period of performance of one 8-month base period with two optional 12-month periods.

Place of Performance
On-site tasks will be performed at various VA CMOP facilities located in Charleston SC, Chelmsford MA, Hines IL, Dallas TX, Leavenworth KS (two locations), Murfreesboro TN (two locations), and Tucson AZ.

Overview

Agency

TAC New Jersey [VA - HQ - TAC]

Response Deadline

None

Posted

July 16, 2025, 10:42 a.m. EDT (updated: Aug. 13, 2025, 7:23 a.m. EDT)

Set Aside

Service Disabled Veteran Owned Small Business (SDVOSBC)

NAICS

541512 - Computer Systems Design Services

PSC

DA01 - IT And Telecom - Business Application/Application Development Support Services (Labor)

Place of Performance

Not Provided

Source

Open

Current SBA Size Standard

$34 Million

Pricing

Likely Fixed Price

Est. Level of Competition

Low

Est. Value Range

Experimental

$5,000,000 - $15,000,000 (AI estimate)

Odds of Award

18%

Vehicle Type

Indefinite Delivery Contract

On 7/16/25 TAC New Jersey issued Sources Sought 36C10B25Q0450 for CMOP Maintenance and Support. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 541512 (SBA Size Standard $34 Million) and PSC DA01.

Primary Contact

Title

Contract Specialist

Name

Brandon Caltabilota Profile

brandon.caltabilota@va.gov

Phone

(848) 377-5177

Additional Contacts in Documents

Title	Name	Email	Phone
None	Nicole Beall Profile	nicole.beall@va.gov	None

Question & Answer

The AI Q&A Assistant has moved to the bottom right of the page

Incumbent or Similar Awards

Contracts Similar to Sources Sought 36C10B25Q0450

Potential Bidders and Partners

Awardees that have won contracts similar to Sources Sought 36C10B25Q0450

Additional Details

Source Agency Hierarchy

VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > TECHNOLOGY ACQUISITION CENTER NJ (36C10B)

FPDS Organization Code

3600-0010B

Source Organization Code

100180016

Last Updated

Aug. 13, 2025

Last Updated By

brandon.caltabilota@va.gov

Archive Date

Oct. 12, 2025

CMOP Maintenance and Support

Opportunity Assistant