TAC 19-53538 Enterprise Telecommunications Expense Management software platform   2

The Department of Veterans Affairs (VA), Technology Acquisition Center (TAC), located at 23 Christopher Way, Eatontown, New Jersey 07724 intends to issue an open market solicitation on FBO as a total small business set aside for the enterprise Telecommunications Expense Management Solution (eTEMS). eTEMS shall provide the centralization necessary to meet the current and future needs of VA, with the ability to create a central assets and services repository, standardize the service ordering and delivery process, further streamline invoices and payments processes, enforce corporate policies, while providing customizable reporting modality and business analytics; and, deliver VA unparalleled visibility into, and control over telecom spend through business intelligence, automated workflows, and integration with other enterprise and carrier systems. This effort shall provide VA with an eTEMS solution customized to VA that shall be cloud based (web accessible) in a certified secure, Contractor provided hosting environment. The solution shall allow VA to manage its entire telecommunications portfolio through a single database repository as described in the PWS. Additionally, VA requires ongoing maintenance, programming and engineering support of the eTEMS solution The NAICS for this effort is 517919. Be advised that this notice is related to Request for Information No. 36C10B19R0009. This notice does not in itself represent the issuance of a formal request for proposal/quote and is not intended to be taken as such. Questions shall be submitted via e-mail to Contract Specialist, Alma Aliaj, e-mail: alma.aliaj@va.gov, with 36C10B19R0009 eTEMS Inquiry in the subject line. The Points of Contact (POCs) for this action are Alma Aliaj, Contract Specialist or Brett Schwerin, Contracting Officer, brett.schwerin@va.gov.