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Customer and Data Support (CDS) services

ID: JEFO-23-037 • Type: Justification • Match:  100%
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Description

This JEFO is posted In Accordance with FAR 5.301

Background
This justification for an exception to fair opportunity (JEFO) is issued by a government agency seeking to procure Customer and Data Support (CDS) services.
The goal is to ensure continued support and data management services critical to the agency's mission.

Work Details
The contract involves providing comprehensive Customer and Data Support (CDS) services, which include managing customer inquiries, maintaining data integrity, processing data requests, and ensuring seamless data operations.
The contractor will be responsible for implementing efficient data management practices, supporting customer service operations, and enhancing the overall data handling capabilities of the agency.

Overview

Agency
Mitigation Section [DHS - FEMA]
Award Date
Sept. 6, 2023
Response Deadline
None
Posted
Sept. 6, 2023, 1:02 p.m. EDT
Set Aside
None
NAICS
541512 - Computer Systems Design Services
PSC
R499 - Support- Professional: Other
Place of Performance
Bethesda, MD 20817 United States
Source
Open
Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Signs of Shaping
66% of similar contracts within the Federal Emergency Management Agency had a set-aside.
On 9/6/23 Mitigation Section issued Justification JEFO-23-037 for Customer and Data Support (CDS) services.
Primary Contact
Name
Heidi Crawley   Profile
Email
heidi.crawley@fema.dhs.gov
Phone
(301) 447-1276

Documents

Posted documents for Justification JEFO-23-037

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Additional Details

Source Agency Hierarchy
HOMELAND SECURITY, DEPARTMENT OF > FEDERAL EMERGENCY MANAGEMENT AGENCY > MITIGATION SECTION(MIT60)
FPDS Organization Code
7022-APMI
Source Organization Code
100167166
Last Updated
Oct. 6, 2023
Last Updated By
heidi.crawley@fema.dhs.gov
Archive Date
Oct. 6, 2023