Central Texas VA- BLS, CCT and ALS Ambulance Transportation   2

Background
The Veterans Affairs West Texas VA Health Care System aims to award a Firm-Fixed Price Service contract for Ambulance Transportation services for the Central Texas Veterans Health Care System (CTVHCS). This contract is part of the agency's mission to provide essential healthcare services to veterans, ensuring their safe and timely transportation for medical needs.

Work Details
The contractor shall provide Emergent, non-emergent Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) ambulance services as needed, adhering to all federal, state, and local regulations. Services include transporting veterans with VA staff and equipment back to the original pick-up location. The contractor may also transport patient luggage, medical records, medication, and comfort items at no additional cost. Contractor personnel must be courteous and professional at all times. EMTs and other medical personnel must meet specified qualifications and maintain necessary certifications. The contractor is responsible for ensuring compliance with tuberculosis exposure control policies and providing documentation of TB testing for all personnel. Ambulances must meet all regulatory standards, and the contractor will be subject to inspections by the VA. The contractor must utilize the VetRide Vendor Portal or VA-Approved Transportation Software for managing transportation requests and invoicing. Response times are critical: emergent transports must be arranged within 30 minutes of order placement, while scheduled transports require adherence to agreed-upon times. The contractor must have sufficient vehicles and personnel to handle multiple simultaneous requests.

Place of Performance
Central Texas Veterans Health Care System, 1901 S. 1st St., Temple, Texas 76504.