Central Alabama VA Health Care System Emergent & Non-Emergent Ambulance Services

Background
The Central Alabama VA Health Care System (CAVHCS) is seeking contracted non-emergency ambulance transportation services to support its mission of providing quality healthcare to veterans.

The CAVHCS serves over 45,698 veterans and requires these services to ensure timely and efficient patient transport for both emergent and non-emergent situations. This contract is a 100% set-aside for Service Disabled Veteran Owned Small Businesses (SDVOSB), emphasizing the commitment to support veteran-owned businesses.

Work Details
The contractor shall provide Emergent and Non-Emergent Ambulance Transportation Services, including Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT) services.

Key responsibilities include:
1. Providing all necessary vehicles, personnel, management, supplies, equipment, and reporting for ambulance services available 24/7.
2. Ensuring that all personnel meet qualifications as specified in the contract, including EMTs and paramedics being certified and licensed.
3. Transporting patients along with their luggage, medical records, medications, and comfort items at no additional cost.
4. Maintaining compliance with federal, state, and local regulations regarding ambulance services.
5. Conducting background checks on personnel to ensure safety and security standards are met.
6. Utilizing the VetRide Vendor Portal or VA-approved software for managing transportation requests and invoicing.
7. Ensuring that all ambulances are properly equipped and maintained according to applicable regulations.

Period of Performance
The contract will be performed over a five-year period with five one-year ordering periods starting from January 1, 2027.

Place of Performance
Central Alabama Veterans Health Care System located at 215 Perry Hill Road, Montgomery, Alabama.

Bidder Requirements
Bidders must be certified as Service Disabled Veteran Owned Small Businesses (SDVOSB) in the SBA certification database at the time of offer submission. Additionally, contractors must ensure that all personnel have valid certifications and licenses as required by local regulations for emergency medical services.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent, as Excelsior Ambulance Service is the awardee under multiple prior Central Alabama VA Health Care System (CAVHCS) ambulance transportation contracts (e.g., 36C24722D0021 with a total value of $16,859,018 for 02/01/22–01/31/27, plus related task orders/contracts including $5,266,525 for 02/01/26–01/31/27 and $2,702,625 for 02/01/22–01/31/27). The prior work involved non-emergent ambulance transportation services that included emergent and non-emergent ground ambulance transport for CAVHCS facilities in and around Tuskegee and Montgomery, Alabama. The current requirement similarly calls for emergent and non-emergent ambulance services (BLS/ALS/SCT/CCT) supporting CAVHCS operations on a continuing basis.