Avaya Telephonic Solutions at Nogales-Mariposa Port of Entry

Background
The Department of Homeland Security (DHS), Customs and Border Protection (CBP), Office of Acquisition, is proposing to award a delivery order for the procurement of an Avaya telephonic solution at the Nogales-Mariposa port of entry in Arizona.

This action is being justified under the Limited-Sources Justification (LSJ), which allows for limiting sources under certain circumstances. The primary goal is to meet an urgent and compelling need for a reliable communication system that is already integrated within CBP's operational framework.

Work Details
The contract involves the procurement of proprietary telephone equipment specifically from Avaya, including the Avaya Aura Communication Manager, which is the predominant system used globally by CBP.

The equipment must be compatible with existing infrastructure certified on the CBP Network and supported through a tiered logistical system. The justification states that using Avaya's system minimizes repair costs and enhances troubleshooting efficiency due to existing knowledge bases within CBP's Field Support Directorate. The estimated total value of this acquisition will be determined as part of a firm fixed price delivery order.

Place of Performance
The place of performance for this contract will be at the Nogales-Mariposa port of entry in Arizona.