Army - NMUSA Museum Education Specialists - MRAS

The General Services Administration (GSA), on behalf of the Army, is conducting market research to support the National Museum of the United States Army Programs and Education (NMUSA). The primary objective of this initiative is to procure Museum Education Specialists who will provide essential programmatic support for NMUSA's Programs and Education Department. This department oversees both in-person and Video Teleconferencing (VTC) learning programs, aiming to enhance educational outreach and visitor engagement at the museum.

The work required involves comprehensive operational management and educational service provision at the Experiential Learning Center (ELC) within NMUSA. Contractors are expected to facilitate daily museum education programs, manage visitor flow, and contribute to various outreach initiatives such as the NMUSA Cart Program. These activities are designed to deliver both formal and informal educational experiences based on lesson plans provided by NMUSA. The museum operates every day except one day a year, from 9 a.m. to 5 p.m., requiring consistent daily engagement from contractors.

Several specific labor categories have been outlined for this contract. The Customer Service Representative will manage ELC operations throughout the week, ensuring a high-quality visitor experience with professional customer service skills backed by relevant experience or education. The Museum Education personnel will lead diverse educational programs both onsite and virtually, necessitating substantial experience in teaching across various age groups along with a relevant bachelor's degree.

Additional roles include Content Support Specialists responsible for administrative tasks that ensure smooth operation of museum programs across multiple platforms. Exhibit Support Specialists will play a crucial role in developing an exhibit commemorating the 250th anniversary of the Revolutionary War through various stages from artifact selection to installation, requiring specialized academic qualifications and experience in exhibit development. Finally, an Onsite Manager will oversee all onsite personnel, ensuring adherence to contract requirements while providing leadership through training and mentorship.