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AMENDMENT 0003: V212--IDC Wheelchair and Hired Car Service with Ad Hoc Medical Companion San Diego   5

ID: 36C26224Q1523_1 • Type: Solicitation • Match:  95%
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Description

Posted: Nov. 7, 2025, 4:45 p.m. EST

Q&A Amendment No. 0003 for RFQ 36C26224Q1523:

1. The purpose of this amendment is to: (a) update the Performance Work Statement for clarification, (b) provide answers to the inquiries received within the inquiry period, and (c) correct administrative / spelling errors.

2. All responses due via email only to katharine.robert@va.gov NLT 9:00 AM MT, November 17, 2025.

3. Late submissions will not be considered.

4. Contractor must be able to mobilize at full capacity by 01/01/2026.

5. See Addendum to FAR Clause 52.212-1, Additional Instructions, for additional submission instructions and required submittals. Failure to follow these instructions will result in the rejection of an offer without further consideration for award.

Posted: Oct. 30, 2025, 4:10 p.m. EDT
Background
The Department of Veterans Affairs (VA) is issuing this contract to provide non-emergency wheelchair and hired car transportation services for veterans at the San Diego VA Medical Center and its associated Community-Based Outpatient Clinics (CBOCs).

The goal of this contract is to ensure that veterans have access to reliable transportation for medical appointments and procedures, thereby supporting their healthcare needs. The San Diego VA Medical Center serves over 231,083 veterans in the region, emphasizing the importance of efficient transportation services.

Work Details
The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for wheelchair and hired car transportation services available 24/7.

Key tasks include:
1. Providing medical companion escort services for veterans without social support during pre- and post-ambulatory procedures.
2. Ensuring all services are compliant with federal, state, and local regulations.
3. Maintaining a dispatch office capable of receiving calls and arranging services as ordered by the VA.
4. Transporting patients with various medical conditions while ensuring their safety and comfort during transit.
5. Utilizing VetRide or VA-approved transportation software for managing trip requests and invoicing.
6. Reporting any incidents or disruptions in service immediately to the appropriate VA representatives.

Period of Performance
The contract will be performed from January 1, 2026, through December 31, 2030, with options for four additional years.

Place of Performance
The primary location for performance will be the San Diego VA Medical Center located at 3350 La Jolla Village Drive, San Diego, CA 92161.

Overview

Agency
VISN 22: Desert Pacific Healthcare Network (VISN-22) [VA - VHA]
Response Deadline
Nov. 17, 2025, 11:00 a.m. EST Past Due
Posted
Oct. 30, 2025, 4:10 p.m. EDT (updated: Nov. 7, 2025, 4:45 p.m. EST)
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
NAICS
485991 - Special Needs Transportation
PSC
V212 - Transportation/Travel/Relocation- Travel/Lodging/Recruitment: Motor Passenger
Place of Performance
San Diego, CA United States
Source
Open
Current SBA Size Standard
$19 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
Est. Value Range
Experimental
$500,000 - $2,000,000 (AI estimate)
On 10/30/25 VISN 22: Desert Pacific Healthcare Network issued Solicitation 36C26224Q1523_1 for AMENDMENT 0003: V212--IDC Wheelchair and Hired Car Service with Ad Hoc Medical Companion San Diego due 11/17/25. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 485991 (SBA Size Standard $19 Million) and PSC V212.
Primary Contact
Title
Contracting Specialist
Name
Katharine Robert   Profile
Email
katharine.robert@va.gov
Phone
None

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 262-NETWORK CONTRACT OFFICE 22L (36C262)
FPDS Organization Code
3600-00262
Source Organization Code
100173469
Last Updated
Dec. 2, 2025
Last Updated By
katharine.robert@va.gov
Archive Date
Dec. 2, 2025