AFJIS Request for Information

Background
The Headquarters United States Air Force (USAF) Directorate of Force Protection, HAF/A4S, is responsible for developing Security Forces (SF) policy and ensuring the protection of USAF personnel and resources from various threats. This includes oversight of law enforcement and integrated defense case management systems that support the global SF mission.

The contract aims to maintain and support the existing Entellitrak-based Air Force Justice Information System (AFJIS), which is critical for timely reporting and management of law enforcement activities to safeguard USAF resources and personnel worldwide.

Work Details
The Contractor shall provide comprehensive maintenance and support for the AFJIS, including:
1. Corrective and adaptive maintenance of system configuration changes.
2. Ongoing user license support.
3. Maintenance of a training site that mirrors production and pre-production environments for effective hands-on training.
4. Development of the AFJIS Corrections Module.
5. Management of the AFJIS Cloud Environment.
6. Implementation of future enhancements or integrations as specified by the AFJIS PMO.

Performance objectives include:
- User Acceptance Testing must be completed within specified timeframes with corrections made within 5 business days if issues are identified.
- The inquiry response database must maintain a maximum error rate of 2%.
- All project deliverables must achieve 100% acceptance, with patches/updates applied within specified timeframes to ensure cybersecurity compliance.