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Accident and Sickness Program for Exchanges (ASPE) Health Benefits Plan Program

ID: 19AQMM25R0153 • Type: Solicitation • Match:  100%
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Description

The United States Department of State (DoS), Bureau of Educational and Cultural Affairs (ECA), Executive Office (EX), administers the Accident and Sickness Program for Exchanges (ASPE) as a self-funded, short-term, limited-duration health benefits policy. The ASPE program is a crucial element in supporting the health, safety, security, and welfare of participants on domestic and international ECA-funded exchange programs, ensuring they have access to necessary medical care, mental health & crisis support services, and medical evacuation and repatriation services for emergent accidents and sicknesses that may present while actively participating in these programs in their host countries. The scope of the ASPE program Third Party Administrator (TPA) role includes health benefits management for emergent healthcare, mental health and crisis management issues, mental health and crisis support hotline and services, global pharmacy services, healthcare consultation, emergency medical evacuation and repatriation services, provider network management, 24-hour multilingual support, digital engagement tools, serving as an interlocutor between ECA, exchange program participants and healthcare, mental health, crisis support entities, and medical evacuation and repatriation services, coordination of benefits when participants carry other healthcare coverage, and participant feedback collection. The TPA will be responsible for the effective implementation and administration of these services, ensuring seamless, 24/7/365 health support for over 24,000 participants worldwide.

Background
The United States Department of State (DoS), Bureau of Educational and Cultural Affairs (ECA), Executive Office (EX), administers the Accident and Sickness Program for Exchanges (ASPE) as a self-funded, short-term, limited-duration health benefits policy.

The ASPE program is crucial for supporting the health, safety, security, and welfare of participants in ECA-funded exchange programs, ensuring access to necessary medical care, mental health and crisis support services, and medical evacuation and repatriation services during their participation in these programs abroad. This program aligns with ECA's mission to foster mutual understanding between the U.S. and other nations through various exchange initiatives.

Work Details
The Third Party Administrator (TPA) will manage health benefits for emergent healthcare issues, including:
- Health benefits management for emergent healthcare and mental health issues.
- Providing a mental health support hotline and crisis management services.
- Offering global pharmacy services and healthcare consultations.
- Coordinating emergency medical evacuations and repatriation services.
- Managing a provider network with 24-hour multilingual support.
- Developing digital engagement tools for participants.
- Acting as an intermediary between ECA, exchange participants, healthcare entities, and crisis support services.
- Collecting participant feedback to improve service delivery.

The TPA will also oversee participant enrollment, eligibility verification, claims processing, coordination of benefits when participants have other coverage, and ensure compliance with legal standards such as ADA and HIPAA.

Period of Performance
The contract will be performed over the duration of the exchange participants' active involvement in their programs while they are physically present in their host countries. Coverage extends to travel directly related to program activities.

Place of Performance
The contract will be performed globally in various host countries where ECA-funded exchange programs take place.
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Overview

Agency
DOS Office of Acquisition Management (AQM) [DOS]
Response Deadline
Oct. 3, 2025, 5:00 p.m. EDT Due in 26 Days
Posted
Sept. 2, 2025, 3:12 p.m. EDT (updated: Sept. 3, 2025, 8:11 a.m. EDT)
Set Aside
None
NAICS
524292 - Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSC
R408 - Support- Professional: Program Management/Support
Place of Performance
Washington, DC United States
Source
Open
Current SBA Size Standard
$45.5 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
On 9/2/25 DOS Office of Acquisition Management issued Solicitation 19AQMM25R0153 for Accident and Sickness Program for Exchanges (ASPE) Health Benefits Plan Program due 10/3/25. The opportunity was issued full & open with NAICS 524292 and PSC R408.
Primary Contact
Name
Jeannie R. Mays   Profile
Email
maysjr@state.gov
Phone
(202) 808-5538

Documents

Posted documents for Solicitation 19AQMM25R0153

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Additional Details

Source Agency Hierarchy
STATE, DEPARTMENT OF > STATE, DEPARTMENT OF > ACQUISITIONS - AQM MOMENTUM
FPDS Organization Code
1900-AQMMA
Source Organization Code
500026360
Last Updated
Sept. 3, 2025
Last Updated By
maysjr@state.gov
Archive Date
Oct. 18, 2025