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PSETS Services and Help Desk Support - New Task Order (VA-25-00030535)   2

ID: 36C10B25Q0121 • Type: Special Notice

Description

To clarify the RFI submission date is January 15, 2025 at 10AM EST.
Background
The Department of Veterans Affairs is issuing a Request for Information (RFI) for PSETS Services and Help Desk Support under the solicitation number 36C10B25Q0121. The goal of this contract is to enhance the operational capabilities of the agency by providing necessary support services.

Work Details
The contract involves providing PSETS Services and Help Desk Support. Specific requirements include:
- Comprehensive help desk support services
- Technical assistance for PSETS applications
- Troubleshooting and resolution of technical issues
- User training and documentation support.
These services are critical to ensure the smooth operation of technology systems within the Department of Veterans Affairs.

Place of Performance
The place of performance is not explicitly stated, but it is implied that services will be provided at locations relevant to the Department of Veterans Affairs.

Overview

Agency
TAC New Jersey [VA - HQ - TAC]
Response Deadline
Jan. 15, 2025, 10:00 a.m. EST Past Due
Posted
Jan. 14, 2025, 4:34 p.m. EST (updated: June 25, 2025, 10:44 a.m. EDT)
Set Aside
None
NAICS
541519 - Other Computer Related Services
PSC
7H20 - IT And Telecom - Platform Products: Database, Mainframe, Middleware (Hw, Perpetual License Software)
Place of Performance
Not Provided
Source
SAM
Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Est. Value Range
Experimental
$500,000 - $2,000,000 (AI estimate)
Signs of Shaping
70% of similar contracts within the VA Headquarters had a set-aside.
On 1/14/25 TAC New Jersey issued Special Notice 36C10B25Q0121 for PSETS Services and Help Desk Support - New Task Order (VA-25-00030535) due 1/15/25.
Primary Contact
Title
Contract Specialist
Name
Garret Holland   Profile
Email
garret.holland@va.gov
Phone
(848) 377-5268

Documents

Posted documents for Special Notice 36C10B25Q0121

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
FPDS Organization Code
3600-0010B
Source Organization Code
100180016
Last Updated
June 25, 2025
Last Updated By
joey.miller@va.gov
Archive Date
June 25, 2025