6515 Omnicell Upgrade/Replace Equipment FY22 - VISN

A. Project Title

VISN 23 Omnicell Upgrade and Replacement Equipment Procurement FY22

B. Procurement Type

Brand-Name

C. Background

The Department of Veterans Affairs (VA) Office of Electronic Health Record Modernization is replacing the Veterans Health Administration's (VHAs) legacy electronic health record, with the Cerner implementation of the new Electronic Health Record (EHR). VA requires the legacy systems to have their existing Central Pharmacy Dispensing and IV Compounding systems upgraded and replaced so they can interface and be configured to communicate with Cerner. This includes the Omnicell products currently installed, integrated and in use at VISN 23.

D. Introduction

Omnicell is a Central Pharmacy Dispensing and IV Compounding solution with advanced robotics and workflow management systems such as inventory management and medication usage analytics.

Central Pharmacy Automation is required for advance zero-touch, zero-error, barcode-driven workflow for maximum efficiency and commitment to patient zero harm. Inventory management boosts visibility of inventory to reduce cost, waste, and shortcuts. Medication Usage Analytics provides real-time view of usage to control costs and improve patient experience. It can prevent drug diversion with analytics and automation to minimize risk for staff and patients. Robotic workflows perform redundant medication dispensing tasks with more precision and speed than manual handling, thus reducing errors and saving time.

E. Scope

VA Midwest Healthcare Network (VISN 23) requires brand-name FSS purchase of Omnicell medical product dispensing systems to upgrade and replace current supply systems, to communicate with Cerner. The systems shall be able to integrate with existing systems including software, where Omnicell systems are in use in medical centers throughout the VA Midwest Healthcare Network (VISN 23): Fort Meade and Hot Springs, Central Iowa, Fargo, Iowa City, Sioux Falls, St. Cloud.

F. Salient Characteristics

The contract shall provide the following brand-name equipment and services:

Item #

Description/Part Number

Qty

V23, Black Hills Ft Meade VA, Omnicell OC Analytics

1

Black Hills Ft Meade, Product ID: OMC-SUB-006, OC ANALYTS,DIVERSION,2YR SUB,51-150 BEDS

1

V23, Black Hills Ft Meade VA, Omnicell XT SWAP

2

Black Hills Ft Meade, Product ID: ANT-DRW-008, DRAWER,8 BIN LOCKING,AWSXT

2

3

Black Hills Ft Meade, Product ID: ANT-FRM-006, XT ANESTHESIA WORKSTATION W-BIO ID

2

4

Black Hills Ft Meade, Product ID: ANT-OPT-023, PANEL,EMERGENCY BREAKAWAY,AWS-XT

2

5

Black Hills Ft Meade, Product ID: ANT-OPT-025, TILT 4-BIN ORGANIZER,AWS-XT

2

6

Black Hills Ft Meade, Product ID: ANT-OPT-026, TILT 5-BIN ORGANIZER,AWS-XT

2

7

Black Hills Ft Meade, Product ID: ANT-OPT-027, TILT 6-BIN ORGANIZER,AWS-XT

2

8

Black Hills Ft Meade, Product ID: ANT-OPT-028, EXTERNAL RETURN BIN,AWS-XT

2

9

Black Hills Ft Meade, Product ID: ANT-PNT-005, SYRINGE LABEL PRINTER -EPSON & SHELF

2

10

Black Hills Ft Meade, Product ID: ANT-SCN-009, 2D ITEM SCAN,AWS-XT

2

11

Black Hills Ft Meade, Product ID: MED-DRW-010, OPEN CONFIGURABLE DRAWER

1

12

Black Hills Ft Meade, Product ID :MED-DRW-009, METAL LOCKING DRAWER

40

13

Black Hills Ft Meade, Product ID: MED-FRM-101, XT MED 1-CELL CABINET
Solution includes:
*XT MED 1-CELL CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1,2,3
CELL

4

14

Black Hills Ft Meade, Product ID: MED-FRM-104, XT MED 1-2-HEIGHT CABINET
Solution includes:
*XT MED 1-2-HEIGHT CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1-2 a. 1-
4 HEIGHT

1

15

Black Hills Ft Meade, Product ID: MED-FRM-106, XT MED 1-4-HEIGHT CABINET
Solution includes:
*XT MED 1-4-HEIGHT CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1-2 a. 1-
4 HEIGHT

3

16

Black Hills Ft Meade, Product ID: MED-OPT-002, XT EXTERNAL RETURN BIN, WIRED CAB MOUNT

6

17

Black Hills Ft Meade, Product ID: MSA-SUB-006, PREMIUM WIN10 PACKAGE
Prices are calculated based on
120 month subscription term

10

18

Black Hills Ft Meade, Product ID: SRD-OPT-012, XT FLEXLOCK WITH 50 FT CABLE,INSTALLED

4

V23, Black Hills Ft Meade VA, Omnicell Carousel Upgrade

19

Black Hills Ft Meade, Product ID: CPA-CAR-035, CAROUSEL MEGRS350.1.3050.4.419.10

1

20

Black Hills Ft Meade, Product ID: CPA-LAB-004, CAROUSEL DEINSTALLATION

1

21

Black Hills Ft Meade, Product ID: CPA-OPT-025, KR CAROUSEL LIFT BRACKET -BOTTOM OF BEA

1

22

Black Hills Ft Meade, Shipping and Handling (includes installation)

1

V23, Black Hills Hot Springs VA, Omnicell CPM

23

Black Hills Hot Springs, Product ID: CPA-AIO-001, CENTRAL PHARMACY MANAGER AIO

1

24

Black Hills Hot Springs, Product ID: CPA-INT-001, EDI PURCHASE ORDER IN INTERFACE

1

25

Black Hills Hot Springs, Product ID: CPA-INT-002, EDI PURCHASE ORDER OUT INTERFACE

1

26

Black Hills Hot Springs, Product ID: CPA-INT-004, NEW ORDERS TO CENTRAL
PHARMACY

1

27

Black Hills Hot Springs, Product ID: CPA-INT-005, CARTFILL TO CENTRAL
PHARMACY

1

28

Black Hills Hot Springs, Product ID: CPA-LIC-001, CENTRAL PHARMACY MANAGER LIC FIRST COPY

1

29

Black Hills Hot Springs, Product ID: CPA-PNT-007, CPA SATO LABEL PRINTER,WS408

1

30

Black Hills Hot Springs, Product ID: CPA-SCN-001, 2D BARCODE SCANNER,CPA

1

31

Black Hills Hot Springs, Product ID: CPA-SCN-002, BIO-ID READER,DESKTOP,USB

1

V23, Central Iowa VA, Omnicell Add On Drawers

32

Central Iowa, Product ID: MED-DRW-009, METAL LOCKING DRAWER

28

33

Central Iowa, Product ID: SRD-OPT-012, XT FLEXLOCK WITH 50 FT CABLE,INSTALLED

1

V23, Central Iowa VA, Omnicell Server Upgrade Virtual

34

Central Iowa, Product ID: OMC-LIC-020, OC REMOTE ACCESS WIN2016 UPG (SINGLE)

7

35

Central Iowa, Product ID: OMC-SRV-082, OC BASE SERVER-UNDER 200 DEVICES

1

36

Central Iowa, Product ID: OMC-SRV-083, VIRTUAL TEST SERVER VMWARE

1

V23, Central Iowa VA, Omnicell CPM

37

Central Iowa, Product ID: CPA-AIO-001, CENTRAL PHARMACY
MANAGER AIO

5

38

Central Iowa, Product ID: CPA-INT-001, EDI PURCHASE ORDER IN INTERFACE

1

39

Central Iowa, Product ID: CPA-INT-002, EDI PURCHASE ORDER OUT INTERFACE

1

40

Central Iowa, Product ID: CPA-INT-004, NEW ORDERS TO CENTRAL PHARMACY

1

41

Central Iowa, Product ID: CPA-INT-005, CARTFILL TO CENTRAL
PHARMACY

1

42

Central Iowa, Product ID: CPA-LIC-001, CENTRAL PHARMACY
MANAGER LIC FIRST COPY

1

43

Central Iowa, Product ID: CPA-PNT-007, CPA SATO LABEL PRINTER, WS408

5

44

Central Iowa, Product ID: CPA-SCN-001, 2D BARCODE SCANNER,CPA

5

45

Central Iowa, Product ID: CPA-SCN-002, BIO-ID READER,DESKTOP,USB

5

46

Central Iowa, Product ID: CPA-TRN-003, ONSITE CENTRAL PHARMACY SYS ADMIN,2-DAY

1

V23, Fargo VA, Omnicell OC Analytics

47

Fargo, Product ID: OMC-SUB-005, OC ANALYTICS,DIVERSION,2YR SUB,1-50 BEDS

1

V23, Fargo VA, Omnicell Virtual Server

48

Fargo, Product ID: OMC-LIC-020, OC REMOTE ACCESS WIN2016 UPG (SINGLE)

5

49

Fargo, Product ID: OMC-SRV-082, OC BASE SERVER-UNDER 200 DEVICES

1

50

Fargo, Product ID: OMC-SRV-083, VIRTUAL TEST SERVER VMWARE

1

V23, Fargo VA, Omnicell 3 TTs

51

Fargo, Product ID: MED-DRW-010, OPEN CONFIGURABLE DRAWER

3

52

Fargo, Product ID: MED-DRW-009, 009 METAL LOCKING DRAWER

12

53

Fargo, Product ID: MED-FRM-106, XT MED 1-4-HEIGHT CABINET
Solution includes:
*XT MED 1-4-HEIGHT CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1-2 a. 1-
4 HEIGHT

3

54

Fargo, Product ID: MED-OPT-002, XT EXTERNAL RETURN BIN,
WIRED CAB MOUNT

3

55

Fargo, Product ID: MSA-SUB-006, PREMIUM WIN10 PACKAGE

3

56

Fargo, Product ID: SRD-OPT-012, XT FLEXLOCK WITH 50 FT
CABLE,INSTALLED

3

57

Fargo, Product ID: SRD-SCN-005, XT SCANNER, WIRELESS 1-2 AND 1-4-HT

3

V23, Fargo VA, Omnicell Drawers

58

Fargo, Product ID: ANT-DRW-009, DRAWER,12 BIN
LOCKING,AWS-XT

7

59

Fargo, Product ID: ANT-DRW-010, DRAWER,24 BIN
LOCKING,AWS-XT

7

60

Fargo, Product ID: ANT-FRM-006, XT ANESTHESIA WORKSTATION W-BIO ID

7

61

Fargo, Product ID: ANT-OPT-011, AWS WASTE-SHARPS BASKET

7

62

Fargo, Product ID: ANT-OPT-023, PANEL,EMERGENCY
BREAKAWAY,AWS-XT

7

63

Fargo, Product ID: ANT-OPT-026, TILT 5-BIN ORGANIZER,AWS-XT

14

64

Fargo, Product ID: ANT-PNT-005, SYRINGE LABEL PRINTER -
EPSON & SHELF

7

65

Fargo, Product ID: ANT-SCN-009, 2D ITEM SCAN,AWS-XT

7

66

Fargo, Product ID: MED-DRW-010, OPEN CONFIGURABLE DRAWER

4

67

Fargo, Product ID: MED-DRW-009, METAL LOCKING DRAWER

39

68

Fargo, Product ID: MED-FRM-101, XT MED 1-CELL CABINET
Solution includes:
*XT MED 1-CELL CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1,2,3
CELL

1

69

Fargo, Product ID: MED-FRM-102, XT MED 2-CELL CABINET
Solution includes:
*XT MED 2-CELL CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1,2,3
CELL

1

70

Fargo, Product ID: MED-FRM-106, XT MED 1-4-HEIGHT CABINET
Solution includes:
*XT MED 1-4-HEIGHT CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1-2 a. 1-
4 HEIGHT

4

71

Fargo, Product ID: MSA-SUB-006, PREMIUM WIN10 PACKAGE

13

72

Fargo, Product ID: SRD-OPT-012, XT FLEXLOCK WITH 50 FT
CABLE,INSTALLED

6

V23, Fargo VA, Omnicell Carousel

73

Fargo, Product ID: CPA-AIO-001, CENTRAL PHARMACY
MANAGER AIO

3

74

Fargo, Product ID: CPA-CAR-012, CAROUSEL MEGRS350.1.2450.4.419.7

1

75

Fargo, Product ID: CPA-INT-001, EDI PURCHASE ORDER IN
INTERFACE

1

76

Fargo, Product ID: CPA-INT-002, EDI PURCHASE ORDER OUT
INTERFACE

1

77

Fargo, Product ID: CPA-INT-004, NEW ORDERS TO CENTRAL
PHARMACY

1

78

Fargo, Product ID: CPA-INT-005, CARTFILL TO CENTRAL
PHARMACY

1

79

Fargo, Product ID: CPA-LIC-001, CENTRAL PHARMACY
MANAGER LIC FIRST COPY

1

80

Fargo, Product ID: CPA-OPT-025, KR CAROUSEL LIFT BRACKET -BOTTOM OF BEA

1

81

Fargo, Product ID: CPA-PNT-007, CPA SATO LABEL PRINTER,
WS408

3

82

Fargo, Product ID: CPA-SCN-001, 2D BARCODE SCANNER,CPA

3

83

Fargo, Product ID: CPA-SCN-002, BIO-ID READER,DESKTOP,USB

4

84

Fargo, Product ID: CPA-TRN-003, ONSITE CENTRAL PHARMACY SYS ADMIN,2-DAY

1

85

Fargo, Product ID: SRD-SUB-002, TRAINING SUBSCRIPTION (18
MTH) Prices are calculated based on 18 month subscription term

1

86

Fargo, Shipping and Handling (includes installation)

1

V23, Iowa City VA, Omnicell Server Upgrade Virtual

87

Iowa City, Product ID: OMC-LIC-020, OC REMOTE ACCESS WIN2016 UPG (SINGLE)

10

88

Iowa City, Product ID: OMC-SRV-082, OC BASE SERVER-UNDER 200 DEVICES

1

89

Iowa City, Product ID: OMC-SRV-083, VIRTUAL TEST SERVER
VMWARE

1

V23, Iowa City VA, Omnicell Carousel Replacement

90

Iowa City, Product ID: CPA-CAR-043, CAROUSEL MEGRS350.1.3050.6.419.8

2

91

Iowa City, Product ID: CPA-LAB-004, CAROUSEL DEINSTALLATION

2

92

Iowa City, Product ID: CPA-OPT-025, KR CAROUSEL LIFT BRACKET -BOTTOM OF BEA

2

93

Iowa City, Shipping and Handling (includes installation)

1

V23, Sioux Falls VA, Omnicell OC Analytics

94

Sioux Falls, Product ID: OMC-SUB-005, OC ANALYTICS,DIVERSION,2YR SUB,1-50 BEDS

1

V23, Sioux Falls VA, Omnicell Server Upgrade

95

Sioux Falls, Product ID: OMC-LIC-020, OC REMOTE ACCESS WIN2016 UPG (SINGLE)

10

96

Sioux Falls, Product ID: OMC-SRV-082, OC BASE SERVER-UNDER 200 DEVICES

1

97

Sioux Falls, Product ID: OMC-SRV-083, VIRTUAL TEST SERVER VMWARE

1

V23, Sioux Falls VA, Omnicell Packager

98

Sioux Falls, Product ID: CPA-PKG-009, PACKAGER 336 W CASSETTES, NARROW PACKAGE

1

V23, Sioux Falls VA, Omnicell Carousel Upgrade

99

Sioux Falls, Product ID: CPA-AIO-001, CENTRAL PHARMACY
MANAGER AIO

5

100

Sioux Falls, Product ID: CPA-CAR-034, CAROUSEL MEGRS350.1.3050.4.419.9

1

101

Sioux Falls, Product ID: CPA-INT-001, EDI PURCHASE ORDER IN INTERFACE

1

102

Sioux Falls, Product ID: CPA-INT-002, EDI PURCHASE ORDER OUT INTERFACE

1

103

Sioux Falls, Product ID: CPA-INT-004, NEW ORDERS TO CENTRAL PHARMACY

1

104

Sioux Falls, Product ID: CPA-INT-005, CARTFILL TO CENTRAL
PHARMACY

1

105

Sioux Falls, Product ID: CPA-LAB-004, CAROUSEL DEINSTALLATION

1

106

Sioux Falls, Product ID: CPA-LIC-001, CENTRAL PHARMACY
MANAGER LIC FIRST COPY

1

107

Sioux Falls, Product ID: CPA-OPT-025, KR CAROUSEL LIFT BRACKET -BOTTOM OF BEA

1

108

Sioux Falls, Product ID: CPA-PNT-007, CPA SATO LABEL PRINTER,WS408

5

109

Sioux Falls, Product ID: CPA-SCN-001, 2D BARCODE SCANNER,CPA

5

110

Sioux Falls, Product ID: CPA-SCN-002, BIO-ID READER,DESKTOP,USB

5

111

Sioux Falls, Product ID: CPA-TRN-003, ONSITE CENTRAL PHARMACY SYS ADMIN,2-DAY

1

112

Sioux Falls, Product ID: SRD-SUB-002, TRAINING SUBSCRIPTION (18 MTH) Prices are calculated based on 18 month subscription term

1

113

Sioux Falls, Shipping and Handling (includes installation)

1

V23, St Cloud VA, Omnicell 1/2 height

114

St Cloud, Product ID: MED-DRW-009, METAL LOCKING DRAWER

3

115

St Cloud, Product ID: MED-FRM-104, XT MED 1-2-HEIGHT CABINET
Solution includes:
*XT MED 1-2-HEIGHT CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1-2 a. 1-
4 HEIGHT

1

116

St Cloud, Product ID: MSA-SUB-006, PREMIUM WIN10 PACKAGE

1

117

St Cloud, Product ID: SUP-OTH-002, XT PULLOUT SHELF

1

118

St Cloud, Product ID: MED-FRM-104, Support Services 1 year after installation

1

V23, St Cloud VA, Omnicell Package

119

St Cloud, Product ID: MED-DRW-009, METAL LOCKING DRAWER

4

120

St Cloud, Product ID: MED-FRM-106, XT MED 1-4-HEIGHT CABINET
Solution includes:
*XT MED 1-4-HEIGHT CABINET
*XT CONSOLE- BIOID, MED LBL
a. RCPT PRNTR
*SW LICENSE- PROFILE OPTION
*SW LICENSE- SCHEDULED
MEDS
*XT SCANNER, WIRED 1-2 a. 1-
4 HEIGHT

1

121

St Cloud, Product ID: MED-OPT-002, XT EXTERNAL RETURN BIN, WIRED CAB MOUNT

1

122

St Cloud, Product ID: MSA-SUB-006, PREMIUM WIN10 PACKAGE
Prices are calculated based on 120 month subscription term

1

123

St Cloud, Product ID: OMC-LIC-020, OC REMOTE ACCESS WIN2016 UPG (SINGLE)

4

124

St Cloud, Product ID: OMC-SRV-082, OC BASE SERVER-UNDER 200 DEVICES

1

125

St Cloud, Product ID: OMC-SRV-083, VIRTUAL TEST SERVER VMWARE

1

126

St Cloud, Product ID: SRD-OPT-012, XT FLEXLOCK WITH 50 FT
CABLE,INSTALLED

6

Additionally, the contractor shall meet the following Salient Characteristics:

1. Multiple sizes with configurable combinations
   1. Mobile cart options
   2. Backup power system, alarmed- UPS
   3. Seismic security devices- levelers
   4. Ability to interface with VA Generic Inventory Package (GIP) software
2. Cabinets meet the following characteristics:
   1. Secure
   2. Tamper-proof
   3. Metal locking lidded drawers
3. Software characteristics:
   1. Ability to store patient specific modifications in patient specific bins
   2. Ability to Integrate with VA Patient Admit, Discharge, Transfer (ADT) information software
4. Server application for operational management of multiple systems for a single, or across multiple facilities.
   1. Capable of expanding to a VISN-wide Enterprise Solution for single entry management.
   2. Capable of interfacing with current POU systems
   3. Real-time system capable of tracking and managing inventory
   4. Capable of both standard and customizable reports
   5. Automatic data backup and recovery
   6. Failed system - emergency manual keyed entry
   7. Remote monitoring capabilities
   8. Supported Operating System (e.g. Windows 10, etc.)
5. Contractor shall provide all third-party licensing, software updates, clinical and biomed training, and support. Upon request licensing and software updates shall be provided via USB device when internet connectivity is not possible.
6. Contractor support response time shall be 24 hours from contractor receiving an email or phone call from VA for a support request.
7. Contractor shall have an active MOU-ISA in place or the contractor shall work with VA to get an MOU-ISA in place within 6 months of award.

G. Equipment Inventory

The contractor shall provide equipment that is compatible with existing VISN 23 equipment inventories attached.

H. Security Requirements

The contractor shall comply with all VHA security protocols, procedures and requirements of the VA's Office of Information Technology including filling out and providing any necessary forms upon request within 10 days from receipt from the VA:

1. The contractor shall complete and return separate 6550 forms with accurate information for the equipment and software. Additionally, the contractor shall provide each product's MSD2 and a diagram of data flow for each product.
2. The contractor shall complete and return BAA forms for the equipment.
3. Contractor shall have an active MOU-ISA in place or the contractor shall work with VA to get an MOU-ISA in place within 6 months of award. The contractor shall return completed forms within 10 days of receipt/request from the VA.
4. The equipment software shall be approved in the Office of Information Technology's Technical Resource Manual (TRM) or the contractor shall be willing to gain approval in TRM.
5. The contractor shall minimize the number of staff members needing access to the VHA's network. Please indicate the number needed. These individuals shall return completed forms within 10 days of receipt from the VA.
6. The equipment shall be FIPS 140-2 compliant. The contractor will identify the certificate number for FIPS compliance.
7. All Microsoft products used in the technology are actively supported by Microsoft.
8. Individual user accounts available that facilitate assigned access only. Two factor authentication is preferred.

I. Implementation/Project Management Services

The contractor shall provide implementation and project services as part of the equipment purchase. Implementation and Project Management Services shall include, but are not limited to, a project manager, a detailed project timeline including a Gantt Chart with defined roles and responsibilities (including contractor provided and VA resources), on-site de-installation and installation coordination of all equipment, technical support to install, configure, test and calibrate the equipment, software and accessories, training, disposal of waste and job site cleanup, and schedule for Go-Live.

1. VISN 23 has designated technical and clinical points of contact for each facility that shall be provided upon award. The contractor shall work with these individuals to implement the technology.
2. Contractor shall perform a pre-implementation site visit to validate equipment placement and to answer questions.
3. Within 4 weeks of the award date, the contractor shall provide a generic project management plan with milestones, deliverables and timeline, including the activities required in support of the installation/upgrade and clearly delineating the party responsible for accomplishing each activity.
4. Within 5 weeks of the award date, the contractor shall hold a kickoff meeting with the designated technical and clinical points of contact for each facility. The project management plan and communications plan shall be reviewed at the kickoff meeting. Discussion about site order and schedule for implementation will begin at the kick-off meeting.
5. The project manager shall hold weekly or as needed periodic project meetings with the facility points of contact.
6. The project manager shall hold monthly meetings with the VISN ICC Executive and HTM Biomedical Engineer to report progress, challenges, and lessons learned for all facilities.
7. The contractor shall collaborate with site points of contact to minimize down time related to this implementation, including accommodating site requests for after-hours work. The dates resulting from this collaboration will be recorded in the project plan for each facility.
8. All activity associated with this statement of work will be completed within one year of the award date.
9. When the implementation is complete at each facility, the contractor shall present an acceptance letter to the VISN Chief Biomedical Engineer for signature. The VISN Chief Biomedical Engineer will have a period of 2 weeks to return that acceptance letter with signature or to identify the reasons the acceptance letter cannot be signed.
10. Contractor shall provide all third-party licenses.

J. Period of Performance

Overall period for performance shall be negotiated with the contracting officer. Unless otherwise noted, work shall be performed during normal business days at VA facilities, which is comprised of Monday through Friday each week (except federal holidays) between 8:00 a.m. and 4:30 p.m. local standard time. All activity associated with this statement of work will be completed within one year of the award date.

K. Place of Performance

Unless otherwise noted, the contractor shall coordinate delivery and installation with the COR and on-site Point of Contacts (POCs) listed below. The contractor shall verify delivery date and time with the on-site POC at least three business days prior to scheduled delivery.

L. Licensing and Software

Contractor shall provide all third-party licensing, software updates, clinical and biomed training, and support. Upon request licensing and software updates shall be provided via USB device when internet connectivity is not possible.

M. Installation and De-Installation Requirements

The contractor shall de-install and install of all equipment, products, software and licensing. The contractor shall provide a project manager (not sales reps) onsite available during equipment de-installation and installation. All on-site de-installation and installation services shall be contractor-provided by technical staff (not sales reps) fully trained to service, de-install and install equipment products, parts, and accessories. Contractor shall coordinate de-installation and installation at a day/time that works for the POC's at each facility. Contractor shall work with onsite staff to limit interference with all clinical/hospital activities.

N. Disposal of Waste and Job Site Cleanup

The contractor shall provide, maintain, and dispose of all material waste and packaging associated with the delivery of the specified items and/or waste generated during the de-installation and installation services. Contractor will be responsible for moving waste materials daily from job site(s) to a contractor-provided waste container, and then off site.

O. Service and Operator Manuals

The contractor shall provide the following documentation for the proposed system:

1. Ten electronic copies of the Operators Manual and ongoing web-based access.
2. Two electronic copies and ongoing web-based access of complete technical service manuals including troubleshooting guides, necessary diagnostic software and equipment, schematic diagrams, and parts lists.
3. Two copies of any DVD training (and/or access to web-based training).
4. Ongoing access to training materials for future staff, online or DVD.

P. Training

The contractor providing the products/systems will be responsible for staff/user clinical and technical training, as well as Biomed technician service and support training. System training shall be conducted prior to the system going live and shall be conducted at various times to meet the needs of multiple VA work shifts. The contractor shall coordinate with on-site Point of Contact's (POC's) and Contracting Officer's Representative (COR) to provide staff education at a day/time that works for each VA facility.

Contractor shall provide additional professional training opportunities for designated staff technicians for the maintenance and troubleshooting to qualify them to completely maintain the automated supply distribution system. The technicians will be trained to diagnose failures, perform repairs, verify proper operation, and perform quality assurance checks required for Preventive Maintenance standards.

Training materials provided (instructional texts, audio-visual materials) will become the property of the government and will be reproduced as needed.

A System Technology and Services education professional (not sales reps) shall administer the training. Education curriculum must include the following:

1. Operations and set-up
2. User maintenance
3. Repair in house
4. Safety
5. User troubleshooting tips

Q. Delivery and Materials Requirement

The contractor shall coordinate delivery of all equipment and products with the on-site POC's (Technical, Pharmacy and Logistics) and COR at least 4 weeks before delivery. The contractor shall provide equipment and products delivery, shipping and tracking information to the on-site POC's and COR in advance before equipment arrival at the facility. Materials provided shall be new equipment, parts, and accessories. The contractor shall deliver materials to the job site in OEM's (Original Equipment Manufacturer) original unopened containers, clearly labeled with the OEM's name, equipment model and serial identification numbers, Purchase Order (PO) number and site Technical POC. The contractor is responsible for inventorying materials prior to delivery to MVAHCS to check for accuracy in quantity and part number. The contractor shall tag the bill of materials by area/room for ease of installation. Site POC's may reject items that do not conform to this requirement.

R. Disinfecting Instructions

The contractor shall provide training instructions, procedures, and documentation necessary to disinfect the equipment and accessories properly and safely.

S. Electrical/Power Requirements

The components shall use existing electrical services of VA facilities and operate with a line of power of 120 Volts AC and current draw less than 20 Amps.

T. Warranty

The contractor shall provide a minimum one-year warranty from date of commissioning. The manufacturer's factory-trained field service personnel shall perform installation and maintenance during the warranty period. The warranty period shall not begin until after VA authorized personnel have accepted the products delivery, installation, and functionality. In addition, contractor shall indicate availability and cost of extended parts warranty options.

U. Invoicing and Pricing

Detailed invoices will be submitted by the contractor in arrears after VA receipt and acceptance of equipment services. Invoices must include purchase order (PO) number, contract number, PO line items and description, period of service covered/dates, and cost at a minimum. The contractor shall reduce the number of invoices by including all relevant line items onto one invoice. Pricing shall be competitive market value and reasonable.

V. Inspection and Acceptance

The contractor shall conduct a joint inspection of services with the on-site POCs upon completion of the project. In the event deficiencies are identified, the contractor shall provide the date when the identified deficiencies will be addressed if not addressed on the date of installation. The contractor shall conduct a joint inspection of services with the on-site POCs after addressing all deficiencies. All deficiencies identified in the joint inspections shall be fixed by the contractor prior to government acceptance of the item. Any disputes shall be resolved by the Contracting Officer.

W. Order of Precedence

All work described and provided by the contractor, shall be performed in accordance with this SOW and Addendum applicable. The VA provided SOW shall become effective on the date the contractor receives a signed Purchase Order. Contractor shall be bound by any conflicting terms that may appear in any contractor provided documentation presented as part of the bid solicitation. Any services that are not in this SOW are considered Out-of-Scope.