Workers' Compensation Medical Case Management Services III BPA

The Department of Homeland Security (DHS) Office of Health Security (OHS) is pursuing a Blanket Purchase Agreement for Enterprise-Wide Workers' Compensation Medical Case Management Services (WC-MCMS). The DHS Enterprise-Wide WC-MCMS requirement is comprised of: Supporting all personnel with new work-related, pre-existing and Periodic Roll (PR) Payment Schedule injuries and illnesses; Toll-free injury reporting hotline, available 24/7; Medical Case Management interaction with the employees and the medical community; An integrated WC-Medical (Doctors and Nurses) Care Management Service; An efficient in-take process and system of records; A Federal Risk and Authorization Management Program (FedRAMP) ready Case and Reporting Management Information System (MIS); System Security, and Privacy Requirements; and Other related services, such as identifying suspicious or fraudulent claims, providing recommendations for improving the WC process, and assisting DHS with training efforts for its field offices to become familiar with the best practices. The Contractor shall provide a full range of WC-MCMS for DHS to assure timely and successful return of DHS employees to the workforce. The Integrated WC-MCMS solution encompasses Injury Care Support Services, Medical Case Management Services, and a FedRAMP Ready Information Technology Solution (services and capabilities) that encompasses an existing Case and Reporting MIS.