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U.S. Customs and Border Protection Human Resources Information Technology (HR IT) 2024+

Type: Forecast • Source ID: *F2024065072


This requirement is to procure services for technology architecture, governance, compliance, development and implementation, and maintenance of HR IT solutions built on the cloud Software-as-a-Service (SaaS), Platform- as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS) platforms, including, but not limited to Salesforce, Java, Gloo, Amazon Web Services (AWS), and UiPath ecosystem products used in support of CBP Office of Human Resources Management (HRM) and administrative system and application modernization initiatives. HRM is seeking support for application delivery and integration / API solutions using agile-based development to meet user needs through a continuous delivery of working software and demonstrations such that work products align with the CBP HR IT architecture and standards within the HRM product ecosystem. This includes agile lifecycle management at the portfolio and scrum team level, stakeholder engagement and cross-organization collaboration, integration support, deployment release and coordination, as well as accreditation, cyber resilience, privacy, and 508 compliance support. The scope of this work includes operations and sustainment of HRM s cloud-based SaaS and PaaS technology solutions, including ongoing application/solution maintenance and enhancement support for existing and newly developed solutions, working with existing service desk operations, and employing service level and performance monitoring. HRM also requires support for Data Transformation and Analytics, to include data management as well as conversion and migration from legacy to modernized systems. Project Management, Deployment, and Change Management support will be required to ensure services are delivered within cost and schedule constraints and that effective strategies are implemented so users and stakeholders are fully aware of new and upcoming application deployments and that they are fully trained, equipped with job aids and prepared to adopt new solutions to carry out their business processes. Acquisition Strategy: GWAC Task Order under CIO-SP3 / CIO SP3 Small Business.
Est. Value
Est. Award Date
7/8/24 Future Opp
Source Est. Solicitation Date
Set Aside
Procurement Method
Forecast Type
Follow-On To Existing Contract
Place of Performance
Washington, DC USA
Customs and Border Protection is forecasted to issue a recompete procurement for U.S. Customs and Border Protection Human Resources Information Technology (HR IT) 2024+ around 7/8/24.


Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency


Steampunk, Inc.
Award ID


Point of Contact
Nicole Bean   Profile
Point of Contact Email
Point of Contact Phone
(202) 934-4245

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Date Modified
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Source Est. Period of Performance End
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