Tier II Policy Help Desk
Type: Forecast • Source ID: 260039J
Overview
Description
Develop a Tier II Policy Help Desk system and provide operational services to support the full cycle of help desk tickets received from Qualified Health Plan (QHP) issuers, Stand Alone Dental Plan (SADP) issuers, state agencies, and other stakeholders. Receive, resolve, or triage tickets received by the Tier II Policy Help Desk. Provide training and ad-hoc support for outside users of the system. This is a recompete of the current task order 75FCMC25FJ024 under contract GS00F041GA
Est. Value
Min: $5,000,000
Max: $1,000,000
Max: $1,000,000
Est. Award Date
02/09/2026
Source Est. Solicitation Date
09/26/2025
Set Aside
TBD
Pricing
TBD
Place of Performance
USA
Centers for Medicare and Medicaid Services is forecasted to issue a procurement for Tier II Policy Help Desk around 02/09/2026 worth up to $1,000,000.
Agency
Source Level 1 Agency
Centers for Medicare and Medicaid Services
Source Level 2 Agency
MSCG - DMMC
Source Level 3 Agency
CCIIO - MPMG
Incumbent
Incumbent
Award ID
Potential Value
$1,957,787.15
Period of Performance
2/9/25
-
5/8/26
Contacts
Point of Contact
Bodrick, Stephanie
Small Business Offices
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
7/1/25
Source Est. Period of Performance Start
2/9/26
Source Est. Period of Performance End
2/9/26
Source Forecast ID
260039J