SWIFT - Robotic Processing Automation (RPA) Core Support

This requirement will be competed among the two (2) SWIFT Hyperautomation Domain contract holders: Stella JV, LLC and Unissant lnc.The scope of the anticipated contract is to provide the ICE/OCIO with ALL necessary administration, supervision, service, operational and maintenance (O&M), development, and performance resources needed to support Paas, Hyper Automation, Visualization and Collaborative Service, it's associated development and test environments, customer applications, and ensure continued reliability and availability of these resources. The contractor will provide support for existing and prospective systems while the agency expands the operational model to include additional ICE programs and offices, evaluates the adoption of new and emerging technologies, as well as new software and alternative hosting options. The Scalable Ways to Initiate Flexible Tasks (SWIFT) acquisition effort will provide a creative delivery strategy designed to support the integration, customization, and development of ICE applications and systems on a variety of platforms. The goals for this contracting strategy will include accelerating service delivery, leveraging industry and government best practices, improving code quality, reducing administrative overhead, and enhancing customer service.