ServiceNow Platform Support Services Option Year 2
Type: Forecast • Source ID: FY26_012743
Overview
Description
ServiceNow Platform Support Services Delivery Modernization (SDM) is focused on improving Information Technology Service Management (ITSM) Customer Service Management (CSM) and Information Technology Operations Management (ITOM) across USDA by consolidating service delivery platforms. The Office of the Chief Information Officer (OCIO) is driving consolidation of the processes and tool components used by IT services providers to streamline IT support to USDA. A single ITSM platform will enable IT components to better collaborate and exchange information to resolve customer issues
Est. Value
Min: $2,000,000
Max: $4,900,000
Max: $4,900,000
Est. Award Date
Q4 2026
Future Opp
Source Est. Solicitation Date
9/22/26
Set Aside
To Be Determined
Pricing
Unknown
Procurement Method
Purchase Order
Forecast Type
Recompete
Place of Performance
Missouri USA
Departmental Administration is forecasted to issue a recompete procurement for ServiceNow Platform Support Services Option Year 2 around Q4 2026 worth up to $4,900,000.
Agency
Source Level 1 Agency
Department of Agriculture
Source Level 2 Agency
USDA, Departmental Administration
Incumbent
Incumbent
Award ID
Potential Value
$38,166,693.30
Period of Performance
9/23/24
-
9/22/29
Contacts
Point of Contact
ANDREW WILLIAMS Profile
Point of Contact Email
SBA Advisor
andrew.williams3@usda.gov
Small Business Offices
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
5/14/26
Date Modified
5/14/26
Source Est. Period of Performance Start
9/22/26
Source Forecast ID
FY26_012743