Program Management Office Support

This requirement is for contractor support to provide three Agile-driven teams to deliver program management, risk management, and knowledge management services for the Student and Exchange Visitor Program (SEVP) systems and programs. The contractor will support performance measurement, process improvement, data analytics, requirements management, and business case development for SEVP operations. Responsibilities include developing and maintaining risk management plans for the Student and Exchange Visitor Information System (SEVIS) Programs Section, SEVP Business Automation Section, and System Management Unit. The contractor support team will coordinate risk reviews, provide independent risk assessments, and manage risk inventories and mitigation strategies. Additionally, the contractor team will support the operational management of program documentation and knowledge libraries within the SEVP Assessment Management System (SEVPAMS), ensuring proper version control and metadata management. Strategic planning and administrative support will be provided to facilitate efficient operations, compliance with Immigration and Customs Enforcement (ICE) privacy and information assurance policies, and continuous improvement of SEVP systems and processes. The scope excludes software development and focuses on management, administration, and support functions.