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Program Management, Administrative, Clerical, and Technical Services (PACTS) III

Type: Forecast • Source ID: *F2022059380


November 21, 2023, Update - The DHS posted the responses to the questions from the second PACTS III draft RFP to on 11/9/23. The DHS is continuing to work on the attendee list and responses to the 317 questions from the Industry Day. The attendee list and answers will be provided once available. Additionally, the final RFP will not be posted until after the Thanksgiving holiday. The DHS will inform Industry of the anticipated date the final solicitation will be released once it is determined. February 17, 2023 - Revised Requirement Description, Small Business Program, Estimated period of performance start/end, Fiscal year, Anticipated Award Date and Estimated solicitation release date The Department of Homeland Security (DHS) continues to have a requirement to provide non-Information Technology Program Management and Administration (PM&A) support to its intrinsic and cross-organizational missions. Due to this need, the DHS is pursuing the third generation of its Strategic Sourcing Vehicle (SSV) for Professional Services. The intent of this SSV is to provide a superior, consistent, and standardized solution to common PM&A requirements with a suite of basic services such as; consulting, clerical, personnel, physical distribution, billing, reporting, operations, financial planning, stenotype, and record keeping. The Program Management, Administrative, Clerical, and Technical Services (PACTS) I and II were set-aside 100% for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) which enabled the DHS to surpass its SDVOSB goals since Fiscal Year 2009. DHS will continue to support and access SDVOSB businesses through PACTS III and will also expand this third generation of PACTS to include other federal set-aside programs. DHS has conducted extensive market research to shape the strategy for the next generation of PACTS to ensure it can support the requirements of our Components and Headquarters customers. Through this analysis, DHS has determined that it is in the best interest of the Department and industry for this next generation of PACTS to include separate and distinct tracks for service-disabled veteran-owned, women-owned, HUBZone, and 8(a) businesses. This adjustment will enable DHS to expand opportunities to small businesses, assist the Department with continuing to achieve and exceed its small business and socioeconomic goals and reduce unmanaged spend. Additionally, DHS is considering the following NAICS codes for this SSV: 561110 Office Administrative Services; 541611 Administrative Management and General Management Consulting Services; and 541330 Engineering Services. The Department will be hosting an Industry Day in the March timeframe and will post more information on additional opportunities to engage on PACTS III in the coming month. This procurement is in the market research phase and the requirements may change over time. This message will be updated accordingly.
Est. Value
Est. Award Date
9/6/24 Future Opp
Source Est. Solicitation Date
Set Aside
Forecast Type
Follow-On To Existing Contract
Place of Performance
Multiple, NA USA
Citizen and Immigration Services is forecasted to issue a recompete procurement for Program Management, Administrative, Clerical, and Technical Services (PACTS) III around 9/6/24.


Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency




Point of Contact
Office of Contracting USCIS   Profile
Point of Contact Email
Point of Contact Phone
(802) 872-4507

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Date Modified
Source Est. Period of Performance Start
Source Est. Period of Performance End
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