Microsoft Unified Support
Type: Forecast • Source ID: F2023062078
Overview
Description
USCIS has a requirement for Microsoft Unified Support. This requirement will provide account management, advisory support, and incident response support for all of USCIS Microsoft Portfolio. Microsoft Unified Support is the only service offered which will cover US National Program Support (USNAT) for USCIS. USNAT support provides 24/7 ticket resolution support for all critical and non-critical systems issues. . USCIS anticipates using NASA SEWP for this procurement.
Est. Value
Min: $1,000,000
Max: $2,000,000
Max: $2,000,000
Est. Award Date
8/31/23
Old Forecast
Source Est. Solicitation Date
7/1/23
Set Aside
SB
Forecast Type
New Requirement, No Contract
Place of Performance
Camp Springs, MD USA
Forecast Source
Citizen and Immigration Services is forecasted to issue a new procurement for Microsoft Unified Support around 8/31/23 worth up to $2,000,000.
Agency
Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency
USCIS
Contacts
Point of Contact
Katherine Racine Profile
Point of Contact Email
Point of Contact Phone
(802) 503-9105
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
4/24/23
Date Modified
4/24/23
Source Est. Period of Performance Start
8/31/23
Source Est. Period of Performance End
8/30/24
Source Forecast ID
F2023062078