Marketplace Quality Initiatives (MQI) Development and Support

The purpose of this task order is to obtain contractor services for the ongoing administration and enhancement of the Marketplace Quality Initiatives (MQI). As a condition of certification and participation of Qualified Health Plans (QHPs) in the Health Insurance Exchanges (Exchanges), CMS requires that eligible QHP issuers submit quality rating information, including QHP Enrollee Experience Survey response data and clinical Quality Rating System (QRS) data, in accordance with CMS guidelines. CMS calculates quality ratings for QHPs offered through all Exchanges regardless of Exchange type. Exchanges are required to display quality rating information on their respective websites (e.g. Healthcare.gov for Federally-facilitated Exchanges, State Exchange websites) to support consumer decision making. QHPs are also required to adhere to Patient Safety and Quality Improvement Strategy (QIS) requirements.