Field Operations & CUstomer Support (FOCUS)
Type: Forecast • Source ID: F2026072648
Overview
Description
Task Order to provide the TSA enterprise wide Single Point of Contact (SPOC) IT help desk and headquarters/field IT Specialist support. TSA has a requirement to provide IT end user support to the TSA workforce of 85k across approximately 500 locations. TSA s transportation security mission relies heavily on IT systems. The users are spread across the United States and a few international sites. TSA requires an IT contractor who can locally support the users and IT equipment and provide a central help desk for rapid responses and trouble resolution.
Est. Value
>$100,000,000
Est. Award Date
5/14/26
Future Opp
Source Est. Solicitation Date
1/19/2026
Set Aside
SB
Pricing
Firm Fixed Price
Forecast Type
New Requirement, No Contract
Place of Performance
Springfield, VA USA
Forecast Source
Transportation Security Administration is forecasted to issue a new procurement for Field Operations & CUstomer Support (FOCUS) around 5/14/26.
Agency
Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency
TSA
Contacts
Point of Contact
Sean Shott
Point of Contact Email
Point of Contact Phone
(703) 563-5660
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
1/9/26
Date Modified
1/9/26
Source Est. Period of Performance Start
5/14/26
Source Est. Period of Performance End
5/13/31
Source Forecast ID
F2026072648