Customer Experience (CX)
Type: Forecast • Source ID: F2025069194
Overview
Description
The scope of the services includes but is not limited to:
This will be a Blanket Purchase Agreement (BPA) for Customer Experience (CX) and accessibility support services for the entire Department.
Est. Value
>$100,000,000
Est. Award Date
9/30/25
Future Opp
Source Est. Solicitation Date
5/2/25
Set Aside
None
Pricing
Combination
Forecast Type
New Requirement, No Contract
Place of Performance
Springfield, VA USA
Forecast Source
Department of Homeland Security is forecasted to issue a new procurement for Customer Experience (CX) around 9/30/25.
Agency
Source Level 1 Agency
Department of Homeland Security
Source Level 2 Agency
DHS HQ/MGMT
Contacts
Point of Contact
Wendy Core Profile
Point of Contact Email
Point of Contact Phone
(202) 447-5486
Small Business Offices
Potential Bidders and Partners
Similar Active Opportunities
Additional Detail
Date Published
2/11/25
Date Modified
2/11/25
Source Est. Period of Performance Start
9/30/25
Source Est. Period of Performance End
9/29/30
Source Forecast ID
F2025069194